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MINI of San Diego

San Diego, CA

4.9
213 Reviews

5202 Kearny Mesa Road

San Diego, CA

92111

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213 Reviews of MINI of San Diego

December 12, 2020

Outstanding service, we visited this dealer a few times for both normal servicing as well as a few issues, each time we received outstanding service More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 13, 2020 -

MINI of San Diego responded

Thank you for visiting MINI of San Diego, Mike. We are happy to know that you enjoyed outstanding service. We look forward to working with you again.

December 11, 2020

Great service and friendly staff. They accommodated my requests and helped me out. would definitely recommend and will be going back for my services. Thank you! More

by SN19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Perry, Sean Weaver
Dec 12, 2020 -

MINI of San Diego responded

Thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving MINI of San Diego! We hope to be of service to you again!

December 09, 2020

I would say my experience was Stress free, friendly, knowledgeable sales staff! Would recommend to my family and friends and will def consider buying from them again!! More

by alderete7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Ghosn
Dec 10, 2020 -

MINI of San Diego responded

Thanks for your great review, and for giving our dealership such a high star rating! We always strive to provide top quality service to every guest, and are pleased to learn that you enjoyed your experience here at MINI of San Diego! We hope you continue to choose us for all your automotive needs! Take care!

December 02, 2020

The employee at the check in counter was so nice and friendly that made me feel very welcomed. How name was Anthony and he answered all the questions abs concerns that I had immediately. More

by Sachiko reiners
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 03, 2020 -

MINI of San Diego responded

Thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 01, 2020

Worst car dealership to try and get a refund from. Been going back and forth trying to get my over 4K warranty prorated amount back after trading in my mini somewhere else. Started the process the beginnin More

by Shidvl
Recommend Dealer
No
Employees Worked With
Lisa Michell
Dec 02, 2020 -

MINI of San Diego responded

Hello, Thank you for speaking with me about your concerns. I regret to learn you felt disappointed there was a wait from MINI Financial for your refund arriving within 7-8 business days. We have done all we can to assist from our end at MINI of San Diego. If there is anything further I can look into for you, please feel free to reach out to me at rmanas@penskeautomotive.com. Best Regards, Rich Manas General Manager MINI of San Diego

November 22, 2020

It was a very nice experience. Andrew our salesperson was great. So unlike past experiences in the past. First time for us driving a mini More

by Rsamenfeld
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 02, 2020 -

MINI of San Diego responded

Thank you so much for taking a moment of your day to share what a positive experience you had. We'll be sure to thank Andrew for providing you with an excellent experience. If there is anything further we can help with, please do not hesitate to reach out!

November 14, 2020

Superior service an care. This was my first visit an felt welcome an well cared thank you Have a good thanksgiving am Christmas. Stay safe More

by Teresa Weisbecker
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 14, 2020 -

MINI of San Diego responded

That's what we like to hear! Thank you so much for the wonderful review and we hope you have a great holiday season as well!

November 06, 2020

Eric,And his team are great each time I go in for my car Eric, And his team are great each time I go in for my car service . Happy to take my car in . I always say there great 👍🏽😁. More

by Mousie60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric ,co-workers
Nov 07, 2020 -

MINI of San Diego responded

Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.

November 05, 2020

I was very happy with the results of my visit. The team was organized, talented, and courteous. All my work was completed as requested. Very easy to use the car rental service. I will be back. More

by cdatte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Nov 06, 2020 -

MINI of San Diego responded

Thank you for taking the time to share your story with us! We look forward to working with you in the future!

October 20, 2020

Very pleased with my first service experience with my new Mini. Will definitely return. Employees polite and helpful. Even got me in the same morning for routine maintenance. More

by lynchlab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Oct 21, 2020 -

MINI of San Diego responded

Thank you for the positive review and rating! We are delighted to know that you had a good service experience with us and to know that our team was polite and helpful. We truly value your business!

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