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MINI of San Diego

San Diego, CA

5.0
225 Reviews

5202 Kearny Mesa Road

San Diego, CA

92111

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225 Reviews of MINI of San Diego

July 03, 2022

The purchasing experience was 100% positive from initial special ordering through final purchase. I even received a very good value for my existing Mini trade-in. More

by DAC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yari Torres
Jul 05, 2022 -

MINI of San Diego responded

Thank you for the 5-star rating. We're glad you came in and we appreciate your business at MINI of San Diego.

July 01, 2022

Excellent service, very pleasant and knowledgeable staff. They take excellent care of me. I am in my 4th Mini- Cooper. More

by dguestcbt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 06, 2022 -

MINI of San Diego responded

Hi there, thank you for sharing your positive feedback about our team here at MINI of San Diego. We are pleased to learn they were knowledgeable and pleasant while providing you with excellent service. Thank you for your patronage and we will see you again soon.

June 30, 2022

All the employee were very courteous. Scheduled services were finish on time. I was so happy for the assistance of my service advisor Mr. Anthony Palomo. He was very courteous, very kn More

by Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Palomo
Jul 03, 2022 -

MINI of San Diego responded

Hi Amy! Thank you for your thoughtful review of our Service Team. We are delighted to know that you are pleased with the scheduled services you received, as well as the thorough explanation of the work. We appreciate your high regard for us at MINI of San Diego. We hope to do business with you again soon.

June 28, 2022

At a time when service levels are dismal at most dealerships, many of San Diego exemplifies what good service should be… I ordered a car from them several months ago and was constantly updated with More

by DavidC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Choi
Jun 30, 2022 -

MINI of San Diego responded

We are so pleased to receive your review, David! Our Sales Team puts the customer first and makes sure that they are kept up-to-date on their vehicles and where they are in the car buying process. We appreciate your kind words and we hope to see you again at MINI of San Diego!

June 25, 2022

Great personal service, love being able to get a loaner car to work with my busy schedule. I also appreciate their willingness to work within my budget. More

by Pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hall
Jun 27, 2022 -

MINI of San Diego responded

We are pleased to see that you were able to enjoy all of our services while here at MINI of San Diego. We appreciate you and this great feedback. We hope to see you return in the future if you're in need of any other assistance. Have a great day, Pete.

June 23, 2022

Best vehicle service I've ever encountered. Took vehicle there for an oil change. Last service they put a caution on my rear brakes. Auto tech inpected rear brakes and said brake work wasn't ne More

by carney-michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Palomo, Dave, Sean Weaver
Jun 24, 2022 -

MINI of San Diego responded

All of us here are overjoyed to see that you had such a great visit with our Service Department. We are truly grateful to you for leaving us this kind review and rating of our Team. Thank you for choosing MINI of San Diego. We look forward to seeing you again.

June 16, 2022

Efficient & timely service! Love how they send a video report on the vehicle and work completed. Easy checkout online with complimentary car wash! Wonderful service overall! More

by R’s MINI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hall - Service Advisor, Sean Weaver
Jun 17, 2022 -

MINI of San Diego responded

All of us at MINI of San Diego are pleased to read that you had an excellent experience with our Service Team! We are thankful for your review here on DealerRater. We hope to be of service to you again.

June 11, 2022

They are very friendly and supportive and they give advice before things go wrong with the car More

by Brandy3006
Recommend Dealer
Yes
Employees Worked With
Ian Perry, Sean Weaver
Jun 16, 2022 -

MINI of San Diego responded

Hello! We're happy you found our Service Department to be so supportive during your experience here at MINI of San Diego. Our team strives to deliver an excellent experience, and we're glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 03, 2022

Great service. . Ian is very helpful and patient with me in answering so many questions. I also love the video showing the inspection and what needs to be done. More

by dmdorego
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Perry
Jun 04, 2022 -

MINI of San Diego responded

Hello! We truly appreciate you taking the time to write such a nice review, and trusting our Service Department at MINI of San Diego to take great care of your vehicle. We are delighted to learn our team was helpful and patient during your visit. We'll make sure you always get treated to top-notch service every time. We look forward to seeing you again in the future.

May 24, 2022

If you love your MINI, then MINI of San Diego is the place for super service. Service Advisor Eric Hall will make sure your MINI is ready to motor! Eric’s attention to detail is appreciated and trust i More

by spellbound9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hall
May 24, 2022 -

MINI of San Diego responded

Thank you for taking the time out to let our Service Team know how satisfied you are with our service. We appreciated you trusting MINI of San Diego to take great care of your vehicle. We look forward to assisting you with your future service needs!

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