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MINI of St Louis

Maplewood, MO

5.0
1,583 Reviews
Iconic styling, go-cart handling, huge amounts of customization, and premium features all in a MINI package! MINI also offers great safety ratings, excellent economy, and a premium experience. Autohaus BMW proudly earned the MINI franchise in 2001. The MINI is an automotive ICON and we are honored to be a part of the rich MINI heritage. In an industry trending toward multi-dealer conglomerates this dealership is still family owned and operated. Let us show you why people love their MINI and MINI of St. Louis!
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40 Sunnen Dr

Maplewood, MO

63143

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Showing 1,583 reviews

April 13, 2017

Very Professional-no nonsence right to the bottom line price A very professional and no nonsense transaction that made purchasing an auto a pleasurable experience if that is possible - Got direct and exact answe More

by jpp0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2017

MY FIRST BEST NEW CAR EXPERIENCE EVER Ordered my car and it showed right on time exactly how I wanted it and was delivered same day it showed up to the dealer. Outstanding crew at MINI ST. More

by Swarren17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Westfall, Tina Logue
April 12, 2017

Wonderful purchase experience! I appreciated the professionalism of the Mini of St. Louis dealership and the quality of care that I received. Thank you! Thanks, Dustin! Thanks, Mini More

by MiniBunny585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2017

Amazing experience Sam Hall and the team at Mini are great. He was more than patient as I stood to decision on what car to drive, how to finance, and do the final walk t More

by Cobbler317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Westfall
April 05, 2017

Excellent service Everyone I dealt with was great. Sam Hall was exceptionally courteous and helpful to me in choosing the right mini - I love my car. I highly recomme More

by Ann2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Westfall
April 04, 2017

excellent service Dropped off car, picked up loaner, had quick efficient & friendly service provided by the service rep-Dave Thomas. He was exactly what you want, no g More

by Daniel McDowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Joseph
March 31, 2017

Best service!! Just bought a car, brought it in for service and I was overwhelmed by the amazing service I received. Not only was Rick Drezek knowledgeable but he wa More

by AbbyN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick D.
March 26, 2017

Great buying experience Came in because my previous car had died shortly before I was going on a long road trip. Salespeople were friendly and knowledgeable. Overall, a rea More

by kmoore321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Harada
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2017

Would you do it I was told by our salesman Bill Harada that the only way his manager, Neil Westfall, would agree to a price was for us to give Bill a 5 Star Rating on More

by not happy
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Bill Harada
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Westfall
Apr 13, 2017 -

MINI of St Louis responded

I apologize for the impression that you were given based on this review. Our policy is not to intimidate or cajole customers into providing top reviews as a prerequisite of doing business with us. We work very hard to provide superior service to customers and appreciate it when they VOLUNTARILY share their experiences on-line. We have earned the award for being the DealerRater top MINI dealer in the nation for the last three years running based on our customer satisfaction ratings with almost 600 reviews. Our people are trained to respectfully ask for a review if the customer indicates they were impressed by the service they received. Again, I am sorry that we did not effectively communicate this point to you. Please call me at 314-880-8411 if there is anything I can do to make up for your inconvenience and frustration with us. Kevin Dwyer General Manager

March 22, 2017

Customer for LIFE! Dan and Todd at Mini of St. Louis went to bat for me when my HP Fuel Pump failed. Mini covered the replacement 100%. This just made me the happiest M More

by LALindauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken, Dan Wirick
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