MINI of St Louis

BEST NEW CAR BUYING EXPERIENCE OF MY LIFE Over the course of my lifetime I have purchased roughly 30 new cars. I have never had as enjoyable and stressless experience as I did with Mini of St Over the course of my lifetime I have purchased roughly 30 new cars. I have never had as enjoyable and stressless experience as I did with Mini of St. Louis. I decided I wanted one more sports car in my life and after months of internet research had decided on a John Cooper Works. It started with Steve Emerson. My wife and I were looking at a John Cooper Works on the showroom floor. Steve introduced himself and I asked if I could take a test drive. Neil Westfall (new car Sales Mngr.) pulled the car out and off we went. It was instant love. When we returned, Steve helped me "build' a JCW. We were a little far apart in $$$ so we left. Over the next three weeks, we were back several times to drive a Cooper S. Still undecided, we made an appointment with Steve to drive the JCW one more time on a Saturday morning. The day before, my wife suggested we go take a look at the JCW before driving it. When we arrived, Steve was with another customer so Neil assisted us. After asking us a few questions, Neil convinced us that a JCW wasn't for us based on our driving. Mini closes at 9pm on Fridays. At 9:45 we were putting the finishing touches on our order: a Cooper S with JCW exterior and interior kits and almost every option available. Steve came in and added a few suggestions and we placed our order. I have to mention Kate. After placing the order, I was undecided if I wanted a JCW Sporfts Exhaust. I went back twice to drive a Cooper S to see if I'd be happy with the stock exhaust. One of the days was a pouring rain. Steve was off that day and Kate got drenched getting me a Cooper S to drive. Everyone at this dealership is friendly and willing to go the extra mile. When all was said and done, we added a dealer installed "tuner kit" option which perfectly completed our Mini. I realize I've gone on at length, but prospective customers should know that Steve, Neil an Kate have infinite patience. They were always friendly, glad to see me, made suggestions but never tried to "hard sell" me anything. In fact, it's just the opposite. Neil convinced me I didn't need and wouldn't be happy with a JCW. We ended up with a Cooper S that looks and sounds like a JCW, but saved over $3,500. This is THE DEALERSHIP if you're in the market for a new car. Talk to Steve. He'll answer questions, has the patience of a Saint and is incredibly knowledgeable about Mini's. I only wish I could give him more than five stars. More

fun and exciting Everyone was very friendly and I didn't feel any pressure to buy. I have to say it was the best experience I have ever had when buying a car. Everyone was very friendly and I didn't feel any pressure to buy. I have to say it was the best experience I have ever had when buying a car. More

My second mini I had a great experience choosing my second mini. Steve Emerson was very knowledgable about all the particulars and helped me come to an informed deci I had a great experience choosing my second mini. Steve Emerson was very knowledgable about all the particulars and helped me come to an informed decision. I went from a 2010 Cooper to a 2016 Cooper S and am very happy. I went back for "second date" two weeks after I purchased the car, and Steve answered questions I had about settings. I now listen to music on my phone through the car speakers, use the green mode for driving and save gas at red lights with the auto start/stop function. Thanks Steve!! More

great We thought we would check out a Mini and ended up buying one and really enjoy it... convertible... We have had it for a couple weeks now and it is a l We thought we would check out a Mini and ended up buying one and really enjoy it... convertible... We have had it for a couple weeks now and it is a lot of fun to drive around town and even to the lake. . More

No pressure buying. Not your traditional dealership. I walked onto the lot and wasn't immediately swarmed by salespeople. I was comfortable throughout the whole process. Not your traditional dealership. I walked onto the lot and wasn't immediately swarmed by salespeople. I was comfortable throughout the whole process. Would definitely work with Dustin again. More

Couldn't Ask for More From the moment my husband and I walked into the dealership, the salespeople were informative without being pushy, helpful without being in our face. From the moment my husband and I walked into the dealership, the salespeople were informative without being pushy, helpful without being in our face. Ultimately, I (main driver of the car) chose a Countryman, but not before driving many cars on the lot and changing my mind a couple times about which model to purchase. All the while, our salesperson (Dustin) and the manager (Neil) were both very patient, laid back and helpful. More

Love it !! Through the years, I've jumped from one car to another, and I've dealt with a lot of dealers all around. But this dealer which is Minin of St. Louis Through the years, I've jumped from one car to another, and I've dealt with a lot of dealers all around. But this dealer which is Minin of St. Louis was the most best experience ever. When I got there, looking for my new car, I met with one the best sales people I've ever dealt with her name is miss Kate Bryan. She was very welcoming, friendly, professinal and helpful. Then after that I had the same experience with miss Tina Louge, from the financing dept. The whole buying car experience was a wonderful great experience. More

Cruising in the Convertable Steve was great. Cosiderate of my time and friendly and low pressure. Process was quick including financing. Love my car. This is my second Mini but m Steve was great. Cosiderate of my time and friendly and low pressure. Process was quick including financing. Love my car. This is my second Mini but my first convertible. More

We love Minis This is our 2nd Mini. We went from a "lightning" blue 3 dr hardtop to an "electric" blue 5 dr hardtop.We love our Mini! Our salesperson, Karen is very This is our 2nd Mini. We went from a "lightning" blue 3 dr hardtop to an "electric" blue 5 dr hardtop.We love our Mini! Our salesperson, Karen is very knowledgeable and makes you feel like family. Knowing ahead of time that Mini doesn't negotiate on sales price, makes the whole car buying experience so much more relaxed and fun. There are so many different ways to personalize your vehicle and make it fit your style. More

Great Experience! We visited the dealership for a regular maintanance, oil change, filter change etc., Dave and Rick were very friendly and helpful. Will visit again in We visited the dealership for a regular maintanance, oil change, filter change etc., Dave and Rick were very friendly and helpful. Will visit again in the future!! More