MINI of St Louis

Steve was wonderful to deal with! Steve was a great person to deal with. This was my first MINI car and Steve was very knowledgeable and patient with my many questions. He went through Steve was a great person to deal with. This was my first MINI car and Steve was very knowledgeable and patient with my many questions. He went through every single feature in my car and made sure I understood everything before I left. He also set up a separate appointment with my husband who was out of town when I picked it up. That was going above and beyond what I expected. I am thrilled with both my car and my whole MINI experience!! More

Outstanding customer service I am completely satisfied with my experience buying my mini thanks to Steve Emerson. He shared his knowledge, listened to my needs, answered all my qu I am completely satisfied with my experience buying my mini thanks to Steve Emerson. He shared his knowledge, listened to my needs, answered all my questions, and did it all with a genuine smile! More

Great, hassle-free experience! I've been looking for a new car for awhile and finally found exactly what I was looking for here at Mini of St. Louis. I am new to the Mini experience I've been looking for a new car for awhile and finally found exactly what I was looking for here at Mini of St. Louis. I am new to the Mini experience and these guys made it fun and exciting. Steve is very friendly and knowledge. He helped make our experience a great one. He explained the features of the car in detail and made sure I was comfortable with everything on it before we left. Steve even got our trial SiriusXM subscription started for us! (Neil was pretty awesome as well!) We will definitely be back when it's time for another vehicle! More

It was very pleasant the sales person was very good, knowledgeable and good to work with we would deal with him again. the dealer ship show room and grounds were awesome. the sales person was very good, knowledgeable and good to work with we would deal with him again. the dealer ship show room and grounds were awesome. Milio Balossi More

It was great to work with Dustin Dustin was friendly, helpful, and patient while I made up my mind which model and features I wanted. His professional manner gave me a lot of faith i Dustin was friendly, helpful, and patient while I made up my mind which model and features I wanted. His professional manner gave me a lot of faith in the brand and dealership. More

#1 Best Mini Service Since my Cooper purchase, Mini of STL has been my choice for service. My "care" service has been more than satisfactory. Service has been friendly, ef Since my Cooper purchase, Mini of STL has been my choice for service. My "care" service has been more than satisfactory. Service has been friendly, efficient, and preformed the first time right. On my visits I feel like "family", here the team knows my name, from entrance to exit. Thank you also to the team that wash and prepare my car upon leaving. More

Flawless Everything went smoothly and everyone at the dealership was very accommodating. I never felt pressured and they really wanted to make sure I was getti Everything went smoothly and everyone at the dealership was very accommodating. I never felt pressured and they really wanted to make sure I was getting exactly what I wanted. More

Excellent, quick no hassle This was a seamless car buying experience. They had the exact vehicle I was looking for at the right price. All I had to do was sign the papers. Gr This was a seamless car buying experience. They had the exact vehicle I was looking for at the right price. All I had to do was sign the papers. Great Experience. More

Back to Mini! Another Clubman I went back to Mini last week to meet with Karen Fortune, my Mini advisor to discuss specials on 2015 they were running. Having a Clubman previously, I went back to Mini last week to meet with Karen Fortune, my Mini advisor to discuss specials on 2015 they were running. Having a Clubman previously, I wasn't really considering it again and thought a 2016 would be out of my price range. However, after Karen had Neil Westfall look over the numbers, I was pleasantly surprised to see that it was actually well within in my range. Karen took the time to discuss all of my options with me- from select, to traditional pricing, to a lease. This is the 4th Mini I have had, so Karen is very familiar with the condition of my Minis, the mileage I put on my cars over the course of a year. I was very interested in a lease but wasn't familiar with how a lease worked. Karen was very thorough explaining the ins and outs of the lease, which I ultimately went with since I like a new model every 2-3 years which didn't fit with traditional financing. Paperwork was quick, simple and straightforward. Tina Logue handled that and explained to me what I was signing, and what to expect plate wise and registration wise since this was a lease. Paperwork literally was less than 10 minutes and there was zero pressure for extended warranties. After that, I was eager to just take the keys and go since this was my 4th Mini. A lot of sales people would have agreed and been happy to see me walk out the door since the deal was done. However, Karen knew I had not driven the new models extensively. Due to the numerous changes made to the 2015 and 2016 models, she wanted to ensure I understood the new features that were available in the car, as well as take the time to program the settings to my own personal tastes (turn signal flashes, night time interior brightness, exterior pathway lights, Bluetooth/phone pairing, radio station programming, etc.). After we went through everything, Karen did a final walk around the car. Before I drove off the lot, she made another appointment a week out so I could come back in, and ask any questions I might have about How To's related to the car. That evening, she also reached out to me personally to ensure I was enjoying the car. Karen's level of commitment to her customers goes way above and beyond what is expected. She is passionate about what she does, and takes the time to get to know you as a person. She is well versed on all of the models Mini offers- both from a technical perspective and design perspective. Karen is not pushy and follows your lead which makes the entire process stress free and straightforward. A lot of sales people can be intimidating, and buying a car can be intimidating. I know with Karen it won't be. I wouldn't hesitate to recommend Karen to my friends and family because I know as soon as they walk in or talk to her on the phone or in email, they'll be in good hands. More

back a 4th time We came back for a 4th car after 4 years and their service, support and sales staff are the best. We work with Karen Fortune (who sold us our last 2 We came back for a 4th car after 4 years and their service, support and sales staff are the best. We work with Karen Fortune (who sold us our last 2 mini's 4 years ago and our first 4 years before that). Karen is the best to work with and is very, very helpful! Also talked with Neil Westfall ,the Sales manager and he was very helpful in our decision. Tina Logue, was great and got us through the financial process quickly. That is always good. Also, they have the best service team in the business. Todd, the service manager, is a huge reason we keep coming back! He is the best service manager we have every worked with (and we have lived in 3 different states) and his staff are great!! Over the 4 years since Todd joined the St. Louis team he has always bent over backwards to answer all of our questions and takes care of all our needs You will not go wrong buying a car from this place. More