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Carrie Brown
Carrie Brown at MINI of St Louis

Carrie Brown

Service Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

Contact Me
4.9
276 Reviews

Dealership Experience

21 yrs, 2 mos

Languages Spoken

English English

4.9

276 Reviews

Write a Review

276 Reviews of Carrie Brown

July 31, 2026

Dealership Rating
Employee Rating

Everyone knows me, my Mini and they give exceptional service. Prompt and attention is paid to th details. And, they wash my car! More

by calliecat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer, Erica Wells

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Jul 31, 2026

MINI of St Louis responded

Thanks for the review! We appreciate your business and value your feedback. We strive to make every customer visit a success. If there is anything else we can do for you, please let us know. You are always welcome here!

July 22, 2026

Dealership Rating
Employee Rating

Stl mini has the correct parts for the mini and know how to use them! More

by rebeccajeffers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Wells

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Jul 22, 2026

MINI of St Louis responded

Rebecca, thank you for your kind feedback! We’re grateful for your trust and are glad to hear you feel cared for by our team. We truly appreciate the opportunity to take care of you. We look forward to seeing you again!

July 09, 2026

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Employee Rating

I always enjoy seeing the crew in service. We always have a great time. They are always professional. More

by Herm818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer, Erica Wells

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Jul 13, 2026

MINI of St Louis responded

On behalf of MINI of xx. Louis, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed the crew in our service department. We look forward to working with you in the future.

June 19, 2026

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Employee Rating

The workers are kind and very thorough with their explanations of what work they are doing on your vehicle. More

by jeshilton311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer, Erica Wells , Spencer Holt

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Jun 19, 2026

MINI of St Louis responded

Thank you for the review! We strive to be as prompt and accommodating as possible. We are truly passionate for creating the best possible experience here at Mini! We look forward to working with you again!

June 04, 2026

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This was my first time visiting a Mini Dealer, as I bought mine used from another dealer. Everyone was super friendly and helpful. Service was done in a timely manner. And the repairs were not as expen More

by Adam Quade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer, Erica Wells

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Jun 04, 2026

MINI of St Louis responded

Hey Adam, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

June 03, 2026

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Employee Rating

Communication was amazing and staff were very helpful and friendly. Took really good care of my vehicle! More

by Jadynwuebbels725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 04, 2026

MINI of St Louis responded

Jadyn, we are grateful for the 5 - star review. We'd love to continue providing great services to awesome customers like you. Thanks again!

May 18, 2026

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Employee Rating

The service and sales are worth the drive. I love their thoroughness looking over my car and explaining everything. More

by candacef70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer, Erica Wells , Bill Hasara

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May 18, 2026

MINI of St Louis responded

Thank you for the wonderful review! We’re so glad to hear our service and sales teams made the drive worthwhile. We truly appreciate your trust and support, and we look forward to continuing to care for both you and your MINI in the future!

May 18, 2026

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Employee Rating

I really like all the friendly faces at my dealership. They have my best interests at heart. The efficiency has improved alot over the 9 years we've been going to them. Everyone is very considerate and h More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer, Erica Wells

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May 18, 2026

MINI of St Louis responded

Thank you so much for your kind words and for being part of the MINI of St. Louis family for the past 9 years! We truly appreciate your continued trust and loyalty. We look forward to seeing you again soon and continuing to provide the friendly and helpful experience you’ve come to expect from us!

April 28, 2026

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Employee Rating

We were there yesterday, the day of all the tornado & severe thunderstorm warnings. We appreciated that we could stay there until there was a break. Your service is always 5 ⭐️Thank you for always taking More

by Terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer, Erica Wells

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May 20, 2026

MINI of St Louis responded

Thank you so much for your kind words and for trusting us to take care of Mini Pearl! We’re especially glad we could provide a safe and comfortable place for you to stay during yesterday’s severe weather and tornado warnings. We truly appreciate your continued support and your 5-star feedback. We look forward to seeing you and Mini Pearl again soon!

April 16, 2026

Dealership Rating
Employee Rating

Outstanding. I broke down and was towed in and they worked quickly to get me on the road again. More

by cpound3693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer, Erica Wells , David

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Jun 02, 2026

MINI of St Louis responded

We greatly appreciate the five- star rating. It's fantastic to know we were able to get you in and fix the problem quickly. Thank you for choosing us and for taking the time to leave such a positive feedback. You're always welcome here!

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