MINI of St Louis

QUALIT SALES AND SERVICE ☺ I purchased my new Mini Hardtop in June of 2013, my purchase experience with Karen Fortune was an absolute pleasure. I have only needed to take my Min I purchased my new Mini Hardtop in June of 2013, my purchase experience with Karen Fortune was an absolute pleasure. I have only needed to take my Mini to the service department 4 times since June 2013, the first 3 time were for the 10,000 mile oil change service and the 4th time was this week because the Brake Warning Light came on, a complete brake job was necessary. With each of my 4 service department visits I was treated with Extreme Professional Courtesy by Todd Feuerhaken. Plus the 3 year bumper to bumper maintenance warranty is GREAT, Thank You Mini of St Louis for providing a pleasant experience every time I enter your building! More

Excellent Experience Just purchased a vehicle at this dealership. Steve Emerson was very transparent regarding the pros and cons of the car we were considering, and prov Just purchased a vehicle at this dealership. Steve Emerson was very transparent regarding the pros and cons of the car we were considering, and provided the Carmax report and other information to assist us in the decision. Steve was very professional and established trust quickly. I have brought many cars, and this was the best, most transparent and efficient experience I have had to date. Thanks Steve and Mini of St. Louis. I appreciate the way you sell cars. More

AWESOME SERVICE Everyone in service is exceptional - but it is Rick who I usually deal and the reason I stay in my Mini. He provides EXCEPTIONAL service. He takes a Everyone in service is exceptional - but it is Rick who I usually deal and the reason I stay in my Mini. He provides EXCEPTIONAL service. He takes a personal interest in me and my car's performance - BEST continual service I have ever had at any dealer. More

Service I had my car in for service last week and the everything went very smooth and guys at the desk for the best! I will definitely come back I had my car in for service last week and the everything went very smooth and guys at the desk for the best! I will definitely come back More

Outstanding experience! Simple, Knowledgeable, No Pressure! The staff at MINI of St. Louis are exceptionally friendly. They treat you with the utmost respect and kindness, you'd think they were family! After dr The staff at MINI of St. Louis are exceptionally friendly. They treat you with the utmost respect and kindness, you'd think they were family! After driving the new MINI I had to have one. I talked with Neil and placed an order for my new car. The process was so much fun I look forward to the next time I get to do so. Each step was completely no pressure, something I really enjoy when buying a new car. Originally I was given a ballpark figure of 8-10 weeks before the new car would arrive. Neil kept me updated along the way so I always knew where my car was. Low and behold 4 weeks later it was here! At that time I was introduced to Karen, if ever you want to find a true MINIAC go talk to her! She was brilliant. She talked me through all the new features of my car, how to operate everything from the radio to the wipers. She made sure my phone was paired with the Bluetooth and that Sirius was working before we motored off the lot. She has kept in contact every few days to make sure everything is going well and to see if any questions or concerns have came up. Overall I have absolutely nothing but praise for MINI of St. Louis. They continue to exceed my expectations and I fully recommend anyone that is looking to purchase a MINI to go and see them. They do not disappoint! More

My new used Mini Cooper I was in need of a newer car. My 98 Jeep Wrangler has served me well. I was looking at a private party mini but heard a sound from the rear end. I w I was in need of a newer car. My 98 Jeep Wrangler has served me well. I was looking at a private party mini but heard a sound from the rear end. I went to Mini of St Louis to see their choice of used mini's. Met Steve Emerson and test drove a 2012 Mini Cooper 6 speed. No noise from the rear end, it was solid! Steve Emerson made me feel at ease with his knowledge of Mini and the confidence in their used Mini policies to maintain only quality used mini's on their lot. Steve provided me all the information to make my decision and gave his thoughts when i requested them. I purchased that 2012 Chili Red Mini Cooper that I drove first. Thanks Steve. I will come back to you for my next Mini. More

My new Mini Cooper Countryman S ALL4 Pleasure to work with them. My purchasing experience started with Gerard who really listened to our needs. After my test drive I knew it was the car f Pleasure to work with them. My purchasing experience started with Gerard who really listened to our needs. After my test drive I knew it was the car for me, and I decided to come back a month later to pre-order a 2016 Countryman. Gerard spent hours with me going through all the options and answering all my questions before placing my order. Once production started in September I emailed him once a week to check on the status. He was never frustrated or annoyed with my frequent emails and always provided me with a lot of details about the status of my car and where it was in the process. I was surprised that it came in so early (5 weeks, when he said typically between 8-12 weeks). I was so excited to pickup my new Mini and had an appointment for Saturday am, but couldn't wait and came in the night before. Tina, Steve, and Bob (I think that's his name, new Sales Manager) were very nice and accommodating so I could drive my new car home that night. When I buy another Mini I will certainly come back to Mini of St. Louis to buy! More

a simple and enjoyable experience Excellent service! I felt very comfortable and at ease. All my questions were answered in a professional but personable manner. All the available opti Excellent service! I felt very comfortable and at ease. All my questions were answered in a professional but personable manner. All the available options concerning the car an the financial options were presented very clearly. More

Wow!!! Todd and the crew are great! Each team member was efficient and courteous. The area where the cars are serviced is layed out so well, from ease of p Todd and the crew are great! Each team member was efficient and courteous. The area where the cars are serviced is layed out so well, from ease of pulling cars in, where the guys work on the cars, the cleaning, to exit. A well oiled machine. The dealership and service area were impeccably clean. The layout was great and the design including the minis on display, history, and pictures were amazing. It was like being in a modern art museum. Seeing the making of tony hawk juming a mini was sick, redunkulous, sweet, and pure awesomeness. Even the sayings on the bathroom mirror brings a smile to your face. After purchasing over 16 different makes and models of vehicles. Mini is #1. Minis are the greatset adult go cart ride come to fruition.If GOD let's us drive in Heaven. I hope they are mini's. Blessings More

Fortune is Fabulous First, everyone is super friendly and happy, so the place just has good energy. Then, you are surrounded by hundreds of super cute cars in any possib First, everyone is super friendly and happy, so the place just has good energy. Then, you are surrounded by hundreds of super cute cars in any possible color combination...the choices are just endless; and finally you get to work with a professional (Karen Fortune), who is completely devoted to the product and your experience. I had a specific need and Karen made it happen with very little effort on my part. Smoothest car buying experience ever. More