MINI of St Louis

Went The Extra Mile Recently, I took my Mini to the (exceptional) service department for a repair, just before the factory warranty was about to expire. I left the dealer Recently, I took my Mini to the (exceptional) service department for a repair, just before the factory warranty was about to expire. I left the dealership with a new Mini! All relevant associates "went the extra mile" to get the deal done. The transaction exceeded my expectations (no easy feat), as evidenced by the fact that just 3 days prior to the service visit, I purchased brand new tires for the traded car, as I had planned on keeping it. That fact speaks volumes about the dealership's willingness and ability to keep a current customer satisfied. This is my 4th Mini from them, and I am sure more will follow. My salesperson, Karen Fortune, is the consummate sales rep. She has a tremendous mastery of the different models, as well as all particulars of each model. And, if she does not know the answer, she finds it! How refreshing. Mary Silver "welcomes" each customer to the dealership who calls, with her infectiously positive tone and attitude. Tina Logue, the finance manager, is a true pro. She informs the customer of the various available products, but does so without being "pushy". Rick Drezek, a service advisor, is a beacon of info for the customer. He is a "straight shooter" and I feel he "has the customer's back", by providing neutral advice. Neil Westfall, the sales manager, is, quite simply, a "magician". My recent sales transaction was very complicated, but he figured out a way to accomplish the sale while, again, exceeding my expectations. Derek J and Marvin are the best darn porters in the city! More

Very Smooth I dealt with Steve Emerson and had a pleasant experience buying a used MINI. Very fast and smooth transaction! Hopefully will go back in the future! I dealt with Steve Emerson and had a pleasant experience buying a used MINI. Very fast and smooth transaction! Hopefully will go back in the future! More

First experience This was my first experience with the Mini dealership in St. Louis, it was amazing and the staff were so friendly. The waiting area was very clean. Ri This was my first experience with the Mini dealership in St. Louis, it was amazing and the staff were so friendly. The waiting area was very clean. Richard Drezek from the service department was very professional. More

Great Overall Experience Steve and the rest of the staff made the entire car buying process painless. They were willing to do anything that made the process easier for me even Steve and the rest of the staff made the entire car buying process painless. They were willing to do anything that made the process easier for me even if it made more work for them. They were very honest trough out the whole thing and I got a far better price for my car than I had seen anywhere else. More

Love these guys Dave Joseph is someone that makes you feel comfortable and "in good hands". I feel this service and computer update was competently performed. Mar Dave Joseph is someone that makes you feel comfortable and "in good hands". I feel this service and computer update was competently performed. Marvin Alexander is a GENTLEMAN! So polite. My car was washed and vacuumed by Derek. Great job. Thanks to all at Mini of St Louis. More

Pacemanmania Had a smooth and hassle free time purchasing my Paceman. Karen is very knowledgable and Tina got me a great rate! I'm in love with my Mini! Had a smooth and hassle free time purchasing my Paceman. Karen is very knowledgable and Tina got me a great rate! I'm in love with my Mini! More

FABULOUS Best car buying experience EVER!! Everyone made my journey to ownership feel more like visiting with old friends than like a business transaction. DEF Best car buying experience EVER!! Everyone made my journey to ownership feel more like visiting with old friends than like a business transaction. DEFINITELY RECOMMEND More

FANTASTIC GROUP OF MINI LOVERS!! If you're looking to buy a Mini this is the place to go. The best car buying experience I've ever had. It all started with an email and ended with a V If you're looking to buy a Mini this is the place to go. The best car buying experience I've ever had. It all started with an email and ended with a VERY happy Mini owner. #itsoktobepicky #whybenormal More

Everyone at this dealership was friendly and courteous!!! Everyone we dealt with was very friendly and helpful in the process of buying my car. My salesperson Mark was outstanding and service got the car set Everyone we dealt with was very friendly and helpful in the process of buying my car. My salesperson Mark was outstanding and service got the car set up just like we had wanted. Tina in Finance was very friendly and helpful too. It was a great experience! This was our family's third MINI and every experience at this dealership has always been great. More

Excellent Customer Service!!!! I have always received outstanding service! Very professional and accommodating and always going the extra step in insure my satisfaction. My overal I have always received outstanding service! Very professional and accommodating and always going the extra step in insure my satisfaction. My overall experience would be EXCELLENT! More