MINI of St Louis

Great experience. The people were always friendly and nice. Thorough and knowledgeable of Mini products. Every step of the purchase process was effortless. Steve kept me updated thru entire process ( nice. Thorough and knowledgeable of Mini products. Every step of the purchase process was effortless. Steve kept me updated thru entire process (I ordered my Mini). I never had a doubt things would go well. More

Yes, the staff is great, always friendly and helpful. The prices are in line with the rates at most dealerships. I do like the complementary cleaning. The prices are in line with the rates at most dealerships. I do like the complementary cleaning. More

I've had a great experience purchasing my MINI at MINI of St. Louis. I actually made 4 visits before ordering, including two test drives. Everyone was knowledgable and helpful, ZERO pressure tactics, "buy St. Louis. I actually made 4 visits before ordering, including two test drives. Everyone was knowledgable and helpful, ZERO pressure tactics, "buy it today!" arm twisting. Great place to purchase your MINI! More

My Mini needed regular service. I was able to make an appointment in the day I wanted and dropped off the car the night before. Rick called the next morning to tell me i needed new breaks. They also fi appointment in the day I wanted and dropped off the car the night before. Rick called the next morning to tell me i needed new breaks. They also fixed something related to a recall I had just received a notice about two days before. They completed te work quickly and picking it up was a breeze. More

Every contact I have had with Mini of St. Louis has been great. The employees are knowledgeable, friendly, and efficient. All work has been excellent. great. The employees are knowledgeable, friendly, and efficient. All work has been excellent. More

Very good service center. They go out of their way to Very good service center. They go out of their way to help even when they are very busy. Nice waiting area with free Wifi and snacks. Very good service center. They go out of their way to help even when they are very busy. Nice waiting area with free Wifi and snacks. More

Telephone is getting better For awhile could never get anything but voice mail and very little call back Car was in for 3 weeks to get fixed which seems excessive Been in three times for back hatch openi anything but voice mail and very little call back Car was in for 3 weeks to get fixed which seems excessive Been in three times for back hatch opening on its own Still doing it Steve seems to be really trying to turn things around More

The first word about MINI STL that comes to mind is... AWESOME! My transaction purchasing a MINI with Steve Emerson at MINI STL included the highest amount of service and follow through. Being that I am AWESOME! My transaction purchasing a MINI with Steve Emerson at MINI STL included the highest amount of service and follow through. Being that I am in Seattle and Steve is in St. Louis, it was a process that included many communications via email, over the phone and a few FedEx overnight packages later to make sure everything was taken care of, and in order. Steve went above and beyond working with me and the transport service in order to make the entire deal as stress free as possible. Big thumbs up! More

Karen is the best car salesperson we have dealt with, period! In fact she is so good we bought 2 cars from her! A Mini Coupe and a Mini Countryman. She is friendly and honest and very helpful. She ma period! In fact she is so good we bought 2 cars from her! A Mini Coupe and a Mini Countryman. She is friendly and honest and very helpful. She makes buying a car a fun experience! We knew what we had to pay upfront and she helped us track our mini as it was being built and shipped. We will be buying another car from her soon. More

Recently, I stopped by the Service Dept. without an appointment to have my tires checked following a low tire light. I was greeted in a professional manner and was attended to immediately. Rick took th appointment to have my tires checked following a low tire light. I was greeted in a professional manner and was attended to immediately. Rick took the time to check the tires and light situation and then told me exactly what had happened and how to reset the light. I appreciate their interest in helping me maintain my car and making me feel that my concerns are important to them. More