MINI of St Louis

I had a slight issue with my MINI, it was corrected without hesitation and I am pleased with everyone who was involved. Follow up was very much appreciated. without hesitation and I am pleased with everyone who was involved. Follow up was very much appreciated. More

Arman was such a pleasure to work with. I have owned either a BMW or Mini Cooper for almost 25 years and have never had a bad experience. You have a loyal customer for life! either a BMW or Mini Cooper for almost 25 years and have never had a bad experience. You have a loyal customer for life! More

This dealer is absolutely amazing, we were treated well. Bill is an amazing guy to work with and very knowledgeable. The pricing is great with this dealership too. I would highly recommend if you are lookin Bill is an amazing guy to work with and very knowledgeable. The pricing is great with this dealership too. I would highly recommend if you are looking into a Mini to go to these guys. More

I live in Florida and test drove a MINI Cooper. It was a fun drive but I wanted the racing feel of a JCW with the top down. I couldn't find a John Cooper Works Convertible anywhere near me, especially durin fun drive but I wanted the racing feel of a JCW with the top down. I couldn't find a John Cooper Works Convertible anywhere near me, especially during Covid. I searched miniusa.com and discovered a custom beauty at MINI St. Louis. I sent an e-mail Sunday afternoon, Bill Harada immediately responded, even though he was on the golf course. Monday morning he sent several pictures and all the details about the car. We confirmed the purchase over the phone and e-mail. My son and I flew to St. Louis on Friday morning. Bill walked us through every detail of the car and even customized the settings for me. I signed paperwork with Mary, who was equally helpful, and we drove the JCW Convertible home - a 17 hour car ride. It was a trip of a lifetime, highway green mode to winding country-rode sport mode, top down, basking in the sun. Bill followed up to make sure our trip was safe and fun. What a great experience! I've been driving the JCW Convertible several months and it is the best car I've ever owned. I've owned new Toyotas, Hondas, Jeeps, Audi, Infiniti, Mercedes, Ford, Chevy, Dodge, and others, none of them have been as intuitive and fun to drive as the JCW. Everywhere I go, I get compliments. The car makes driving so much fun! Thanks so much Bill and Mary! More

Arman was extremely helpful when I called to have my windshield repaired. He gave me his number prior setting up my appointment. When I was ready, I was able to call him directly so I didn’t have to rep windshield repaired. He gave me his number prior setting up my appointment. When I was ready, I was able to call him directly so I didn’t have to repeat everything we previously discussed. My windshield was repaired the same day and I was able to get back on the road! More

Excellent technical work and customer service! Arman and the rest of the team are always a pleasure to work with. The video from Frank was great! the rest of the team are always a pleasure to work with. The video from Frank was great! More

Thoroughly and accurately explained everything leaving no surprises. Provided a loaner vehicle that was clean and well maintained. Repairs done when promised and as expected surprises. Provided a loaner vehicle that was clean and well maintained. Repairs done when promised and as expected More

Excellent service and Arman are part of the reason we own 2 Mini's. We purchased our Countryman pre-owned from a non-Mini dealer. We took it to Mini of St Louis for some factory "S" stripes. Later, new tir 2 Mini's. We purchased our Countryman pre-owned from a non-Mini dealer. We took it to Mini of St Louis for some factory "S" stripes. Later, new tires and oil changes. We then purchased a pre-owned Clubman from Mini of St Louis. It's needed a couple service items, the most recent of which was fully covered by the powertrain warranty they provided at the time of sale. We always rely on Arman to make our trips easy and convenient. More

Very well run with an emphasis on customer service and transparency. I am very pleased to have such an excellent team to take care of my special car! transparency. I am very pleased to have such an excellent team to take care of my special car! More

Had an excellent experience here. Up front, transparent and no hassles. All the work was done on time and well. Best dealership I've worked with. and no hassles. All the work was done on time and well. Best dealership I've worked with. More