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MINI of St Louis
Maplewood, MO
1,762 Reviews
Iconic styling, go-cart handling, huge amounts of customization, and premium features all in a MINI package! MINI also offers great safety ratings, excellent economy, and a premium experience.
Autohaus BMW proudly earned the MINI franchise in 2001. The MINI is an automotive ICON and we are honored to be a part of the rich MINI heritage. In an industry trending toward multi-dealer conglomerates this dealership is still family owned and operated. Let us show you why people love their MINI and MINI of St. Louis!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,762 reviews
September 18, 2019
Enjoyable Mary and Mark are so awesome! This was the easiest, best car purchase I have ever made. Paperwork was super easy and the tutorial for the car was gr Mary and Mark are so awesome! This was the easiest, best car purchase I have ever made. Paperwork was super easy and the tutorial for the car was great. Highly recommend. More
by Christy
Employees Worked With
Mark Conn, Mary McDonnell
September 13, 2019
Friendly and Helpful This is the second car that I have purchased from this dealership. I have brought two Dodge cars that this dealership had. I had two different salesma This is the second car that I have purchased from this dealership. I have brought two Dodge cars that this dealership had. I had two different salesman, Mark and Bill. Both were helpful and nice. I love Mary, the finance manager. She gets the deal done, where other car dealerships I went to couldn't. She is very pleasant to work with. More
by devanwolf
September 12, 2019
Haggle free, fair price We had been searching for a used Honda and saw one that met our needs at Mini of St. Louis. Bill was very helpful. Pricing was straight forward and th We had been searching for a used Honda and saw one that met our needs at Mini of St. Louis. Bill was very helpful. Pricing was straight forward and the process was simple. More
by Bowmansjzl
Employees Worked With
September 02, 2019
Great over the phone; underwhelming in person *Updated review after experiencing the dealership in person and purchasing from another dealer instead. I had the pleasure of working with Arman D *Updated review after experiencing the dealership in person and purchasing from another dealer instead. I had the pleasure of working with Arman D (from the Service Department) over the phone. The experience was so positive that I decided to check out the Focus ST that afternoon.(8/30) Arman was incredibly knowledgable and his level of professionalism and compassion are unparalleled. I asked multiple questions relating to manual transmissions, push to start ignitions, and e brakes. Arman was able to answer all of my questions with detailed responses that were so clear and understandable. His calm and confidence definitely put my anxieties at ease and I was actually excited about purchasing my next vehicle. Thanks, Arman! My in person experience was completely different. Yes, I came last minute and I didn’t have an appointment. Yes, it was a Friday and it was raining. When I initially walked into the showroom I was not greeted and I felt like everyone was staring at me. I was drenched and looked a mess from the rain - I get it. I had to walk up to the counter to have someone approach me, unfortunately I don’t recall their name and I never got their card. The first salesperson was condescending and told me “I’ve been driving stick longer than you’ve been alive” and that unfortunately the only people left in sales were for BMW and Mini only. I told him that I was looking for Arman after bragging about how knowledgeable he was. He then told me that people in Service don’t know anything about the specifics of cars and that my questions weren’t actually technical at all because it didn’t involve turbocharging or horsepower. He then had Sam pull the car up to the bay and I apologized for wanting a test drive in the rain. Once Sam came back he was complaining about the flooded lot and that his socks and shoes were completely drenched. Sam took my info and I was allowed to go on a test drive by myself (I was actually excited about being trusted to go solo). Sam confirmed that I had full coverage insurance and asked if I felt comfortable backing out of the bay. I came back to the lot about 10 minutes later, I thanked both gentleman for their time and told them that I was still looking at another Fiesta and Focus at other dealers. Sam gave me his card and told me that he would be in touch. Neither man took my number or my name, so I was confused with how they were going to contact me again. I guess they were going to pull my info from the test driving form. So I have mixed feelings about my experience at Mini of STL, but I do love the car I purchased. Even though the exterior color was red, the car had more miles, and was older, I was really interested in red ST from Mini of STL. I ended up purchasing a Focus ST from Lou Fusz Ford Chesterfield the next morning. More
by Amy
August 30, 2019
Easy to Work With, Friendly, Accommodating! Kate was great to work with from the start: I was coming from across the state to purchase a particular car with low local inventory, and she immediat Kate was great to work with from the start: I was coming from across the state to purchase a particular car with low local inventory, and she immediately made the process as efficient and simple as possible! I arrived and she had everything arranged, and took time to answer any questions and show me exactly how to use all the features in my new car. I will buy from Kate again next time I need a new family vehicle, without a doubt! The whole process eased my fears of buying a car, and made it a very pleasant experience. More
by sashafritzel
Employees Worked With
Kate Bryan
August 29, 2019
The Best Our sales person Mark could not have done a better job of keeping us informed our working with us in a professional and competent manner. There was ne Our sales person Mark could not have done a better job of keeping us informed our working with us in a professional and competent manner. There was never any pressure and no question or concern was left unaddressed. Seamless transaction from start to finish. The car is great too! More
by Ms.Mini1
Employees Worked With
Mark Conn, Mary McDonnell
August 27, 2019
Comfortable experience Mark and others at MINI of St. Louis were attentive and great to work with - made the car shopping and purchasing experience pleasant and pressure-fre Mark and others at MINI of St. Louis were attentive and great to work with - made the car shopping and purchasing experience pleasant and pressure-free. More
by MINIbuyer
Employees Worked With
Neil Westfall, Mark Conn, Mary McDonnell
August 22, 2019
Outstanding service! Buying a car has never been easier! We purchased a used car from this dealership and could not be happier! With the help of Bill Harada, Brian Jernigan and Mary McDonnell the experience We purchased a used car from this dealership and could not be happier! With the help of Bill Harada, Brian Jernigan and Mary McDonnell the experience could not have gone smoother! This is a very professional dealership! No pressure sales! I would not hesitate to do business with them in the future! Their pricing was amazing for the car we bought! They worked with us to keep the payments in our price range! The car was spotless when we received it thanks to Lonnell Harris who did an outstanding job getting it ready for us! I would definitely recommend this company to anyone looking for a fair priced car and friendly and professional service! I hate buying cars because of the pressure salesman you won't get that here. It's easy, fast and professional! Could not be happier! More
by Chesterberg
Employees Worked With
Other Employees :
Brian Jernigan, Lonnell Harris 5 stars for both!, Mary McDonnell
August 20, 2019
A No-Problem Experience I wanted a pre-owned MINI and the dealership had a good selection. Bill and I did a lot of the research by email because I live out of St. Louis and h I wanted a pre-owned MINI and the dealership had a good selection. Bill and I did a lot of the research by email because I live out of St. Louis and he was right there with any information I wanted. By the time I arrived at the dealership the alternatives were already narrowed down and we quickly made a deal. More
by TedX
August 17, 2019
Great Dealerhip. Made Buying Car Easy! Found a used car on line and emailed dealership about availability. Within a few minutes we received an email from Bill and we were off to the races. Found a used car on line and emailed dealership about availability. Within a few minutes we received an email from Bill and we were off to the races. Bill was fantastic. No pressure, easy to deal with and very knowledgeable! He was straight forward and honest about the process and the car. We never felt he was holding information back or not telling us everything. Car was all clean and ready for us to look at (unlike some places we looked at) Really went the extra mile to help us. Could not have asked for a better person to work with! Besides anyone who loves IN-N-Out Burger and worked for Ronald Reagan is A+ in our book... More
by RSchultz430
