MINI of St Louis - Service Center

My experience was exceptional. I have never received such thorough work and customer service. thorough work and customer service. More

We had an oil change scheduled and had a family emergency at the last minute. Armand reassured us it was ok if we were late and to drive safely He was so nice about everything at the last minute. Armand reassured us it was ok if we were late and to drive safely He was so nice about everything More

I had a great experience working with Arman and the team at Mini! I noticed I had a leak in my tire around 3pm on a Friday, and even though they weren’t able to look at my car then, Arman knew it wasn’t saf at Mini! I noticed I had a leak in my tire around 3pm on a Friday, and even though they weren’t able to look at my car then, Arman knew it wasn’t safe for me to drive it for the weekend so he had me bring it in and got me a loaner for the weekend. On Monday I heard back before lunch that my extended warranty would cover two new tires and I was able to pick it back up before the end of the day. Communication was great and I felt totally taken care of! More

A pleasure to work with. I always feel very attended to when working with the service center. Proactive thinking and clear communication. I never dread my appointments! when working with the service center. Proactive thinking and clear communication. I never dread my appointments! More

Check-in is a breeze with Carrie. Communication is always very good with Arman and team. I feel my car gets top notch attention to keep it in great premium running condition. always very good with Arman and team. I feel my car gets top notch attention to keep it in great premium running condition. More

Arman was great and explained all the info. We definitely refer him and will use the service center for our Mini’s needs. He contacted us every step of the way. refer him and will use the service center for our Mini’s needs. He contacted us every step of the way. More

The dealership is always clean and the people are always friendly, helpful and deliver what they say they will I'm glad I made the decision to purchase here. friendly, helpful and deliver what they say they will I'm glad I made the decision to purchase here. More

Good clear communication and has no issues good folks to do business with. Will return as needed and for any accessories that I need as well. do business with. Will return as needed and for any accessories that I need as well. More

Always on top of things. Arman and the entire staff make trips to the dealership for any reason a positive experience from start to finish. trips to the dealership for any reason a positive experience from start to finish. More

I always receive top notch service from the moment I walk in the door to the second I leave Mini of St. Louis. Arman is always there to greet me and knows exactly what needs to be done with my (very beloved) in the door to the second I leave Mini of St. Louis. Arman is always there to greet me and knows exactly what needs to be done with my (very beloved) Mini Cooper. If Arman is busy, Todd promptly welcomes me and gets everything started so I can be on my way in a timely manner. Everyone I've encountered at Mini of St. Louis has been courteous, kind, nice to interact with and knowledgeable. I am happy to know that when I need to add service or repair of my car to the to-do list, it will be a pleasant experience. Thanks very much! More