MINI of St Louis - Service Center

Very efficient service and friendly.. Very friendly, Dave checked the car when it entered and spotted one item needing replacement plus the battery & radiator hose support. Dave toke me b Very friendly, Dave checked the car when it entered and spotted one item needing replacement plus the battery & radiator hose support. Dave toke me back to the service person who explained the situation with the radiator hose connections and potential problems that would occur down the road. All items were repaired or replaced and I was back on the road within 1-1/2 hours. It was also great to see the discount on the charges. Thank you!!!! Larry ETN More

Outstanding service I have been a long time customer and I wanted to give a shout out to Dave Joseph and Dan Wirick. They were very helpful and understanding to my car n I have been a long time customer and I wanted to give a shout out to Dave Joseph and Dan Wirick. They were very helpful and understanding to my car needs. More

Always Pleasant Experience I have worked with Dave several years, always with great customer service. Helping me get in with my schedule, no matter how crazy it is. Helping me w I have worked with Dave several years, always with great customer service. Helping me get in with my schedule, no matter how crazy it is. Helping me with a loaner when available. Makes life a little easier................Thanks Dave More

Good service They have good hours, effective technicians, friendly management. They have gone out of their way to get me onto the shop, gotten there work done. I'v They have good hours, effective technicians, friendly management. They have gone out of their way to get me onto the shop, gotten there work done. I've always been happy with their work. More

Went with a problem I called the day before and got appt. next day, I have to drive 2 1/2 hours to dealership for service but I was treated very good and they analized th I called the day before and got appt. next day, I have to drive 2 1/2 hours to dealership for service but I was treated very good and they analized the problem very fast using the mini Cooper electronics and the descriptions I gave them. They got back to me faster than I expected and finished the work and cleaned the car that am between 7:30 and Noon. More

BEST SERVICE EVER My service advisor Dave was the best. He made getting my car serviced a ver pleasant experience. This was my first time there and was very happy with My service advisor Dave was the best. He made getting my car serviced a ver pleasant experience. This was my first time there and was very happy with everything. The cashier Carrie was very nice and explained my invoice in-depth. I will definitely be back for all my service and repairs to be done there. More

Ourstanding service Department I was having some issues with my 11 your old mini convertible. I let the service department know my concerns and they came back with an estimate of th I was having some issues with my 11 your old mini convertible. I let the service department know my concerns and they came back with an estimate of the repairs. They kept me informed of the status of the repairs and the estimate did not exceed the actual payments. No surprises. It is never fun to have service down to your vehicle, but to have the department exceed my expectations made the process much easier to deal with. Thank you More

Outstanding customer service As a newcomer to St. Louis, I've turned to this dealership twice since late summer — once for a broken side lamp, once after my original factory-insta As a newcomer to St. Louis, I've turned to this dealership twice since late summer — once for a broken side lamp, once after my original factory-installed battery died. Having had multiple terrible experiences — both in service and billing — with another dealership in another city, I was apprehensive about starting anew here. I was wrong. These folks have treated me with courtesy, respect and kindness; (After receiving a jumpstart for my dead battery, I called them to ask about scheduling installation of a new one. "Bring it right over now," they said. "Don't even shut it off, just come. We'll take care of you.") They've also been more than fair on pricing/billing — even searching out two coupons that dropped the cost of my repair by $70. The dealership is clean and attractive, too, with a comfortable waiting area that's conducive to remote work while you're waiting. I'm very glad to have found this dealership. More

Knowledgeable and Trustworthy Dan is great - I trust him very much with my car and through our conversations can tell he is extremely knowledgable. There is no one else I go to. Dan is great - I trust him very much with my car and through our conversations can tell he is extremely knowledgable. There is no one else I go to. More

Super Service Service is never a bad experience. I dealt with Dave and Dan my last couple times there , they are awesome guys. Their knowledge and Customer Service Service is never a bad experience. I dealt with Dave and Dan my last couple times there , they are awesome guys. Their knowledge and Customer Service is Outstanding. More