MINI of St Louis - Service Center

I was received on time, and was shown a place to wait that had food, drink, WiFi, and a comfortable place to work. I thought I only needed an oil change, but the service personnel pointed out other item that had food, drink, WiFi, and a comfortable place to work. I thought I only needed an oil change, but the service personnel pointed out other items that were due for attention. All of this was completed in the time promised. My car was washed, vacuumed, and I left on time. I can not imagine a better experience. More

Great customer service....friendly service staff and sales team! Especially appreciated are the loaner cars, when my car has needed a longer service stay. Someday.....I hope to buy a Cooper S or Count sales team! Especially appreciated are the loaner cars, when my car has needed a longer service stay. Someday.....I hope to buy a Cooper S or Countryman from Mark....when he gets a black one with big wide red stripes!!! Oh, and thanks to Derrick.....for washing all the dirt off my car! More

Diagnosis was spot on, we just had to get approval from the extended warranty company in Texas.Once this was achieved the work was preformed and done in a manner that was promised via the telephone. The na the extended warranty company in Texas.Once this was achieved the work was preformed and done in a manner that was promised via the telephone. The name is Mini but the service is maxi.! 1 More

I have dealt with this dealership for the past 4+ years and have always had wonderful customer service and quality work performed on my vehicle. The only draw back is the overall cost of services that I h and have always had wonderful customer service and quality work performed on my vehicle. The only draw back is the overall cost of services that I have had performed on my vehicle. More

Marvin is always very friendly and welcoming. Todd and Rick were both very helpful and even offered a 15% discount off my brake work! Mary was very nice at check out. They got me fixed up quickly and I Rick were both very helpful and even offered a 15% discount off my brake work! Mary was very nice at check out. They got me fixed up quickly and I was very satisfied with the experience. More

I've had two warranty issues, both leaky light lens gaskets. In both cases Rick took care of me. He was very professional an helpful. gaskets. In both cases Rick took care of me. He was very professional an helpful. More

Without question the best experience that I have ever had at an auto dealership! Great communication from the moment that I walked through the door. Service advisor Dave Joseph took the time to explain each at an auto dealership! Great communication from the moment that I walked through the door. Service advisor Dave Joseph took the time to explain each service to be done in detail. When I picked up my car he even lifted the hood and took time to point out a couple of things to keep an eye on for future service. I will return for all service work needed exclusively at Mini of St. Louis. Thanks......Jerry Beck More

Every time I visit my MINI dealership, everyone there is super friendly. Even employees who aren't working directly with me greet me and treat me like a welcome guest. The facility is really nice and comfor super friendly. Even employees who aren't working directly with me greet me and treat me like a welcome guest. The facility is really nice and comfortable; I never mind waiting for my car to be serviced, even if it will take a while. The workmanship is always top-notch, and I leave happy in my healthy, beautiful, and clean car. I give them an 11! More

I purchased my MINI Paceman from MINI of St. Louis and was enjoying motoring for a month when I received a call from my motoring advisor Mike. He informed me that MINI wanted me to bring my vehicle (Harr was enjoying motoring for a month when I received a call from my motoring advisor Mike. He informed me that MINI wanted me to bring my vehicle (Harry) back in for a "Second Date" service. Of course, I was more than happy to visit the dealership again. The guys in the service center gave "Harry" the once over, checked and topped off the fluids, and Marvin cleaned him up very nicely while I visited with Mike, and briefly with Tina. Mike made sure I was familiar with my car, and asked if I had any questions since I had the pleasure of motoring for a month. I couldn't think of anything he hadn't already gone over with me, but he assured me that if I ever had questions, I could always give him a call. Once the service was complete, Mike went over the checklist to my satisfaction, and I was once again on my way motoring. I can't wait to visit again; the staff at MINI of St. Louis has always been very pleasant, polite and personable with me. I recommend them every chance I get! Keep Up The Great Work!!! More

My Cooper S "Marla" developed a leak. I called roadside service, she was picked up from my home in Columbia, MO & transported to St. Louis. 24 hrs & 30 mins later she was delivered back to me w/a roadside service, she was picked up from my home in Columbia, MO & transported to St. Louis. 24 hrs & 30 mins later she was delivered back to me w/a new water pump, oil change & new wiper blades! Not only was this impressive timing, I now will not have to make a special trip back for service in another month since they went ahead and took care of it while she was there. I received a follow up call from Mark a few days later to make sure everything was good. It was GREAT! :) More