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MINI of Towson

Towson, MD

4.9
1,241 Reviews

720 Kenilworth Drive

Towson, MD

21204

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Showing 1,241 reviews

December 05, 2023

I’ve always received fantastic service and attention both when we purchased our current car as well as in maintaining that car. More

by dcpicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 07, 2023 -

MINI of Towson responded

Hi, your wonderful feedback and rating mean a lot to us. Drive safe, and we'll see you on the road.

November 30, 2023

I've always felt well cared for by Allen, the Service Rep. He's a knowledgeable and diligent asset to your organization and great to deal with. More

by edrod01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Dec 02, 2023 -

MINI of Towson responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 29, 2023

Wayne gave exceptional customer service and care for a problem with my mini that could have potentially been an emergency. More

by debraashley67
Workmanship
Recommend Dealer
Yes
Employees Worked With
Wayne
Dec 01, 2023 -

MINI of Towson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 27, 2023

Been going to MINI of Towson for years now and I’ve never had a bad experience, Allen is our go-to guy for service work it’s always a pleasure!! More

by travistress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Nov 29, 2023 -

MINI of Towson responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 26, 2023

The service department especially Wayne the service advisor is always professional and keeps us up to date on the needed repairs as well on the service call that my vehicle was there for. I will contin More

by Troy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Nov 28, 2023 -

MINI of Towson responded

Hello, we're happy you found our staff to be so supportive during your experience here at MINI of Towson. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 20, 2023

Alan is the best each and every time I come to this dealership I am taken care of and all my questions are answered. Very comfortable waiting area and very nice employees. More

by Shawn Darby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Nov 22, 2023 -

MINI of Towson responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 18, 2023

I've bought six Minis from this business over two locations and at least that number of ownership changes. The culture has remained constant. No-nonsense, friendly sales transactions and first class More

by mitchell.pressman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Lubrecki, Alan Roculot
Nov 19, 2023 -

MINI of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2023

It was easy to make the appointment and the staff was friendly and communicative through the process. More

by richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Nov 19, 2023 -

MINI of Towson responded

Hello Richard, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

I have been getting service from this dealership for the past 18 years the length of time that I have owned my car. Allen and the service department have been great to work with and keep me informed regular More

by glnobles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Nov 17, 2023 -

MINI of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 14, 2023

Quick, great services as always from MINI of Towson's service department. My only complaint would be straight to MINI to get another dealership closer to Central Pennsylvania. More

by nrmkja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Nov 16, 2023 -

MINI of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!