MINI of Towson

I have been getting service from this dealership for the past 18 years the length of time that I have owned my car. Allen and the service department have been great to work with and keep me informed regular past 18 years the length of time that I have owned my car. Allen and the service department have been great to work with and keep me informed regularly if I wait for service. I appreciate the video inspection of service and recommended or urgent needs to address for the continued health of the vehicle. More

Quick, great services as always from MINI of Towson's service department. My only complaint would be straight to MINI to get another dealership closer to Central Pennsylvania. service department. My only complaint would be straight to MINI to get another dealership closer to Central Pennsylvania. More

Service was very good and Allen is always friendly and explains exactly what is going on with the car. The dealership is clean and a nice environment. explains exactly what is going on with the car. The dealership is clean and a nice environment. More

Allen Rolocut and his service team excel at providing vehicle maintenance and service contract administration. Allen makes every effort to accommodate my busy schedule. vehicle maintenance and service contract administration. Allen makes every effort to accommodate my busy schedule. More

Always great work, but 2 and a half hours for an oil change? I asked them to look at the smart cruise control, so I guess that took longer. But no one came to explain why I sat there so long. Just some change? I asked them to look at the smart cruise control, so I guess that took longer. But no one came to explain why I sat there so long. Just some feedback …don’t leave us hanging for 2 and a half hours with no contact. More

Check engine light issue resolved quickly…Allen, as always, was super helpful! He was able to get me in earlier than expected! always, was super helpful! He was able to get me in earlier than expected! More

Quality workmanship. Excellent customer service. Work always done in a reasonable amount of time.Mini of Towson⭐️⭐️⭐️⭐️⭐️ Excellent customer service. Work always done in a reasonable amount of time.Mini of Towson⭐️⭐️⭐️⭐️⭐️ More

I've been coming to Mini of Towson before it moved and this is the only dealer I would ever trust my car to. The staff is friendly and they pride themselves on good customer service. The service departm this is the only dealer I would ever trust my car to. The staff is friendly and they pride themselves on good customer service. The service department/technicians are extremely knowledgeable and honest, More

Mini of Towson was very helpful when my car battery died and needed to quickly be replaced. and needed to quickly be replaced. More

Outstanding support and resolution to a warranty repair need. Loaner car provided which made an aggravating repair need seamless and far less painful. need. Loaner car provided which made an aggravating repair need seamless and far less painful. More