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MINI of Warwick
Warwick, RI
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From the moment I walked into MINI I felt comfortable and happy! Ash made our experience so easy and wonderful! I can't thank you enough for making the car I wanted possible :) I've never experienced such a happy! Ash made our experience so easy and wonderful! I can't thank you enough for making the car I wanted possible :) I've never experienced such a great easy going motor advisor or such a great dealership in general. My husband is currently looking at your inventory and we will be back very soon! Thank you so much and looking forward to our next purchase with you guys! More
I purchased a 2013 Mini hardtop and had an excellent and I purchased a 2013 Mini hardtop and had an excellent and very positive experience. Ash Johnston was terrific. She was personable, honest and very kn I purchased a 2013 Mini hardtop and had an excellent and very positive experience. Ash Johnston was terrific. She was personable, honest and very knowledgeable. There were no hassles in the purchasing process. She was extremely helpful and made the whole thing easy. She even took time from her day off to make sure that the car would be ready for pick up. Phone calls were returned in a timely manner and she very well organized and took care of all of the details including the car insurance paper work. I would definitely seek her out if I were purchasing another car and I will recommend her to my friends and anyone looking to purchase a car. More
I admit that I have never encountered a car dealership like this one. The staff is genuine, honest and truly wants to help buyers not pressure them. A series of bizarre events led me to talking to one o like this one. The staff is genuine, honest and truly wants to help buyers not pressure them. A series of bizarre events led me to talking to one of their salespeople (Ash) and I am grateful that I did. I ended up driving home in a fantastic car that is a perfect fit for me. They went well above and beyond to make the transaction pleasant, the homemade cookies were a great touch. The entire staff is fantastic!!!!!!! If you are looking for a Mini do yourself a favor and call Mini of Warwick. More
So I went in for my last warranty service and met with Jaymes. This is the best service advisor I have worked with from all the mini dealerships I have worked with. I am a graduate student and traveled a Jaymes. This is the best service advisor I have worked with from all the mini dealerships I have worked with. I am a graduate student and traveled a lot going to dealerships from Boston, Northern New Jersey, Albany, Rochester, and Warwick. All of the service advisors I worked with there were nice, but Jaymes went above and beyond. He was upfront with me and told me that it would take much longer than they previously expected. He immediately got me a loaner and had me on my way. When he followed up with me on the phone he said he would update me before he left for the day and called exactly when he said he was going to call. I felt like a millionaire with this dealership and would absolutely recommend working with Jaymes to anyone going in for service. Great guy, guy service and my car is running better than ever. This isnt just a one tim encounter with Jaymes either, this is my second time working with him. He never disappoints. More
This has to be the worst experience with a dealership I have experienced. First you get swamped with 3 people calling you all asking you for the same information, none of which touches know what the other have experienced. First you get swamped with 3 people calling you all asking you for the same information, none of which touches know what the other is doing so I had to give the same info 3 times. The one person that you give info to promises to get back to you and never does (Art Fontaine). I dont get contacted by another person (Jessica Spendorio) who after contacting her manager quotes me $603 for an 2013 Mini Couper S (A Range Rover goes for about $799) and has the nerve to offer me 4500 for a car worth 10k. I have never been insulted with nonsense numbers like that in my life. I would think that these people would notice by my email signature that I am a CPA and do make sense of numbers for a living, before insulting my intelligence with maneuvers for a quick profit. More
Thank you for the great customer service. I am enjoying my Mini Cooper Clubman. It has been a pleasure working with Inskip Mini. Dan and Bill were great!! my Mini Cooper Clubman. It has been a pleasure working with Inskip Mini. Dan and Bill were great!! More
I worked with Ash to test drive a Mini Coupe with the possible intention of ordering one from the factory. She was extremely helpful and patient, as I went back for a second test drive and had plenty of possible intention of ordering one from the factory. She was extremely helpful and patient, as I went back for a second test drive and had plenty of questions for her. She never made me feel pressured in any way, unlike just about any other sales person I've dealt with (at other dealers). Ash went above and beyond my expectations on my second visit, as she wasn't feeling well and had left to go to the doctor, but still returned for the test drive because I was already on my way. She acted as if she wasn't inconvenienced at all, although I could tell that she was feeling pretty ill. I ultimately ordered a Coupe from the factory, and Ash kept me up to date on the ordering/production process whenever there was an update. She even came and picked me up in my new car as I was dropping off a rental at the airport. If you're interested in a Mini, Inskip is the place to go, and Ash is the person to talk to! More
Ash Johnson our motoring advisor from Mini of Ash Johnson our motoring advisor from Mini of Warwick is the bomb. I connected with her right from the first phone call. She even came in Ash Johnson our motoring advisor from Mini of Warwick is the bomb. I connected with her right from the first phone call. She even came in on her day off to help us because we could only come in on a Sunday. We were blown away with Mini's cool race car decor and fun atmosphere when we arrived. My first impression of Ash was correct. What can I say...She is just a cool person it was like hanging out with a good friend or sister. On the test drive she explained to us how the hybrid power train engine system works together with the gas engine to power the car and battery . It is a very complex car but she made it easy to understand and pointed out the touring edition features that made this model Prius a better performing car than the rest...We were impressed with her knowledge, professionalism, passion for cars, and love of the Mini dealership. We still had one more car to look at but after she ran the numbers and gave us the price of the car with trade in and rebate. We knew the other dealership could not top this deal on their best day and decided not to even look at the other car. We came back the next day to drop off our old car, I mean really old car with our dog Valentina who was invited in with us, and became an instant celebrity with Mini employees. Especially finance manager Bill Sides who showed us some cute pictures of his amazing Jack Russell terrier. We could have sat their all day exchanging funny stories about our dogs. What a great guy he is. Yes people , I love this dealership and my car, and would highly recommend them to everyone looking to buy a new or used car. Thanks Ash and Bill, for making this a fun and stress free car buying experience you guys rock! More
The folks at Inskip Mini really helped me out with the purchase of my Countryman. I had bad experiences at another dealer and Donna Keane, Bill Sides, and the rest of the team worked with me to ensure th purchase of my Countryman. I had bad experiences at another dealer and Donna Keane, Bill Sides, and the rest of the team worked with me to ensure that I could get into a Countryman. I would highly recommend them and will go back to Inskip for any future purchase. More
Donna was more than helpful in getting me my 2011 mini. We had some trouble with the financing, on my end, and Bill and Donna were able to pull an incredible deal. I can't wait to go and visit them again, We had some trouble with the financing, on my end, and Bill and Donna were able to pull an incredible deal. I can't wait to go and visit them again, for scheduled maintenance of course! More