I bought my son a used Jeep Wrangler and was told that it didn’t have a warranty due to being lifted. But I was assured multiple times that it went through a 100%diagnostic check. But as soon as we got it on the road to take home and hit 60mph the engine light came on and I received a notification through my drive wise app to get the car to a mechanic ASAP. I took it to my mechanic the next morning and was told that it was either the ignition coil or head gasket. He also noticed that all the fluids in the car was empty and beloved that the engine light was reset. I then took it back to the dealership, and was told by a manager that the bmw mechanics didn’t pick it up because they aren’t specialized in Jeeps and they would send out to a Jeep dealership that they also own. I was happy with that response. But then two days later I get a call saying the Jeep is ready. My son and I both took of time from work to go back to the dealership just to find out that it was the bmw mechanics that fixed it, the same ones who didn’t find the issue initially. And the fluids in the car was still empty. I’m upset that I was told multiple times that all their cars go through a 100% diagnostic check, but it was my drive wise app that found the problem and that the engine light was reset. I’m also upset that I was told that a Jeep mechanic would fix it, but it wasn’t.
Got the Jeep back for a day and the engine light came back on. Had to take it back to the dealer again. The service guy said they are not experienced in Jeep’s. I said I knew that and was told that the last time I took it in that it would be taken to their Jeep affiliate dealership, but it wasn’t. I have had to take time off from work to deal with this for multiple days when it could have been avoided if they had it checked out right the first time.