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MINI of Westchester

White Plains, NY

4.5
33 Reviews

543 Tarrytown Rd

White Plains, NY

10607

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Showing 33 reviews

December 26, 2023

I worked with Samantha Arias known as the MINI Genius and she helped to get me set-up in my new 2024 mini cooper 4 door S. Samantha was knowledgeable and she was fantastic to work with and I highly recommend More

by Rodolfo Lucchese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Finkelstein & Samantha Arias
Dec 26, 2023 -

MINI of Westchester responded

Thank you for taking the time to share your experience. We are so glad to hear that Samantha Arias was so helpful during your visit!

August 19, 2023

My recent service with Mini of WESTCHESTER was excellent. They really have a very good model of customer service. I appreciate the high level of courtesy and efficiency, it makes a customer such as myself fe More

by Alex Frederick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran Ortiz
Aug 20, 2023 -

MINI of Westchester responded

Thank you for taking the time to share your feedback. It is great to hear that your service experience was worthy of five stars and Fran Ortiz, and Marie and our other team members were so helpful. We appreciate your business and hope to see you during your next visit!

July 03, 2023

Top-notch customer support! Expert knowledge and go out of their way to help us. More

by eyephotias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Jul 03, 2023 -

MINI of Westchester responded

Thank you for leaving us a great review! We are glad to hear of your experience and hope to see you again in the future!

June 10, 2023

My recent experience with Ray Catena MINI service was terrible. Having just moved to Westchester, my 2019 MINI needed routine maintenance so I made an appointment for an oil change, also asking to have More

by jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evi
Jun 12, 2023 -

MINI of Westchester responded

We are sorry to hear of the inconvenience you experienced at our service center. We understand that this must be frustrating and we would like the opportunity to speak with you about it. At a time that works for you please reach out to one of our service managers, Mike Siecienski or Bill Caswell, at (914) 761-5555.

April 20, 2023

Everyone at the dealership is a pleasure to deal with, from the folks who direct your call, to the staff who accept the car for service, to Ray, the serviceman assigned to me who kept me advised of all is More

by nymagoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Jun 01, 2023 -

MINI of Westchester responded

Thank you for sharing your review with us! We are so glad to hear of your experience and look forward to seeing you again. Thank you for choosing Ray Catena!

February 22, 2023

i have always had a good experience with Mini Service. Raymond is great to work with. Thanks! More

by dmailick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
February 07, 2023

Just purchased a 2023 mini countryman All4S from Patrick Foreman on 1/30/2023 This is a way a dealership should be run. Great salesman NoB/S will work with you to make sure you are Truly satisified. Anybody More

by Happy Buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Foreman
January 17, 2023

Prompt service and clean facility. I would go back for future service needs in the future. More

by bobbyn888
Recommend Dealer
Yes
Employees Worked With
Ray Tavares
January 12, 2023

Ray Catena Mini recently repaired my car, and every aspect of the transaction was professional, from making the appointment to picking up the perfectly repaired vehicle. Everyone I dealt with was court More

by Aceastar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
December 19, 2022

The Service Technician Raymond Tavares, goes out of his way to help you as a mini owner take the best care of your car. I do however feel that the team that greets you and manages other aspects of your vis More

by art.aaronson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Tavares (the best )
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