Mac Haik Chrysler Dodge Jeep Temple
Temple, TX
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Dealership about sales-not support. Promises made, not followed up on. Had to be a pest in order to get dealership to order floor mats, that were promised as part of the sales. Sales Promises made, not followed up on. Had to be a pest in order to get dealership to order floor mats, that were promised as part of the sales. Salesperson did not order mats as promised. Had to deal with parts manager-wrong mats were ordered. Made me drive over to dealership for plates and mats-(1 hour drive one way) Wrong mats! Eventually took some out of a new vehicle, as I had suggested when I took vehicle home. Salesperson never met with me regarding features on PU. Salesperson told by Sales manager to wash and fill up PU.. Salesperson stated that she was unable to get any gas into PU. I put $16.00 worth after I left dealership. Salesperson / Asst. Sales person / Sales manager never Thanked me for my buisness. Several messages left to get answers to questions-never returned phone calls. More
Excellent and personalized service. Tailored to what you ask for and need. Took time to explain everything, answer everything and truly listen. Great service and Highly recommend!!! Tailored to what you ask for and need. Took time to explain everything, answer everything and truly listen. Great service and Highly recommend!!! More
Excellent. I felt valued, heard, appreciated and respected. Knowing they were hearing my needs and trying to honor them in every aspect. I felt valued, heard, appreciated and respected. Knowing they were hearing my needs and trying to honor them in every aspect. More
Jo was very kind and helpful through the whole process and she kept me informed with everything I needed to know. My financing process was smooth and I am very happy with my new car. and she kept me informed with everything I needed to know. My financing process was smooth and I am very happy with my new car. More
I have been buying vehicles through Mac Haik Dodge since 2009. This is the 4th vehicle I've ordered with Olin (he was working at the store in Killeen when I ordered my other vehicle). Olin has been an ideal 2009. This is the 4th vehicle I've ordered with Olin (he was working at the store in Killeen when I ordered my other vehicle). Olin has been an ideal salesman and I would recommend anyone to see him if they are in need of a vehicle. He puts the customer first. Chance Snook is the Sales Manager that I would recommend also. He has provided the best service of the ones I have dealt with there. More