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Mac Haik Dodge Chrysler Jeep RAM
Houston, TX
271 Reviews
Here at Mac Haik Dodge Chrysler Jeep Ram, we want you to Get That Great Mac Haik Feeling! Our Chrysler, Dodge, Jeep and Ram dealership in Houston, TX, is committed to your satisfaction and is ready to assist you with all your automotive needs. As a Customer First Award for Excellence winner, you can trust that our team will provide you with the stress-free, efficient and pleasant dealership experience you deserve, because we want to earn your business and friendship.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 271 reviews
August 14, 2011
Went in to see about trading my 2011 Dodge 1500 Sport for a 2500 Diesel 4x4, very nice and open about everything, no games and no time wasting. I would recommend seeing these guys if looking for a Dodge/Chry a 2500 Diesel 4x4, very nice and open about everything, no games and no time wasting. I would recommend seeing these guys if looking for a Dodge/Chrysler/or Jeep vehicle. The only questionable tactic was Jeff said he needed my vehicle bad and could give me more money than anyone else for trade or to buy outright from me. They came back with $25k, thats $25,000 which is $2,000 less than a 2010 model will bring with more miles. I don't know if that off the wall lowball BS price was from Jeff or someone else who thought I looked like a sucker that wanted to give my truck away but time will tell. If they come back with $15k+ off the new truck then maybe I will understand their lowball offer better, but otherwise I have 3 other dealerships offering $4,000 more on my trade but only $9k-$12k off a $51k msrp truck. Everything I saw was 5 stars today, I was in and out quick, no games(gave my key back to me after I test drove and fell in love with the 2500), from what I have seen Mac Haik Dodge is a business I would recommend and buy vehicles from. I am a fourth time returning customer but these are all new people I have never dealt with before. I had another dealership "lose" my key when it was sitting on the sales managers desk the whole time and I had to go in and get it myself. They "lost" my key because I was approved and ready to go but they wanted $3,000 more than I was willing to pay, the sales guy said "its only $60 more per month" but was'nt willing to give the the $60/monthly to make up difference. After that I walked out and started looking for my key because I will not buy anything from a hypocrit, sad thing is if he whipped $60 out of his pocket I would have bought right then and there just because he showed integrity which is very rare in the car business.....Avoid Tomball Dodge!!! Will update next week and see how this dealership pans out. It is now 8/22 and no phone calls or follow ups in any form. They were still nice guys but not following up in over a week on a buyer for a $51k+ msrp truck in this economy is crazy. If you are looking for a Chrysler/Dodge/or Jeep vehicle drive 6 miles north on the freeway and visit Spring Dodge where they have a high rating from hundreds of satisfied customers. Look them up on this site and read for yourself, looks like they take great care of their customer at Spring Dodge. More
by larry832
Employees Worked With
Tony Tarabay, Jeff S
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