Mac Haik Dodge Chrysler Jeep Ram

Great customer experience while shopping for our new Jeep. Robert was super helpful and knowledgeable. We were surprised on how fast we were able to find the right vehicle. Can’t wait to come back to th Jeep. Robert was super helpful and knowledgeable. We were surprised on how fast we were able to find the right vehicle. Can’t wait to come back to this dealership again to buy our next vehicle. More

Fred Anguiano was very helpful here. Strongly recommend him to help you. Very knowledgeable and experienced in the business. He will help get a great deal. Strongly recommend him to help you. Very knowledgeable and experienced in the business. He will help get a great deal. More

Connor Johnson did a awesome job with helping us get into a new vehicle. He answered all the questions that we had And was very attentive. a new vehicle. He answered all the questions that we had And was very attentive. More

Connor j was fantastic. Answered all questions and was very helpful and got me into a truck I love Answered all questions and was very helpful and got me into a truck I love More

Working with Kayrina was great! She tried her best to get me into the vehicle I wanted and at a great deal! She was patient and made the front end of the process seamless. My only c She tried her best to get me into the vehicle I wanted and at a great deal! She was patient and made the front end of the process seamless. My only critique of the dealership is that once a decision was made - it took almost 2 hours to get back to the finance office to finalize paperwork although I was told there was no one ahead of me in the queue. Otherwise, great experience More

Conner Johnson was awesome in working to help my wife and I out of an expiring lease, and into a new one. Conner was attentive, and interested in our needs and eventually got us into our new Jeep! While I un I out of an expiring lease, and into a new one. Conner was attentive, and interested in our needs and eventually got us into our new Jeep! While I understand the paperwork side of any sale is daunting, the process for our new vehicle was exhausting. More

Toa answered questions I called about today quickly and efficiently! I really appreciate the thoroughness. Thank you! efficiently! I really appreciate the thoroughness. Thank you! More

I highly recommend working with Deontae Cobbs for anyone in the market for a new or used vehicle. I bought my RAM 1500 from Deontae at Mac Haik in Georgetown. The experience was phenomenal. Deontae handled in the market for a new or used vehicle. I bought my RAM 1500 from Deontae at Mac Haik in Georgetown. The experience was phenomenal. Deontae handled a complex finance application a challenging vehicle search and got me an above expected offer for my trade-in, with less cash down than anticipated. Deontae has a level of kindness, professionalism and grace that is rare in the car business. If you are in the market for a used vehicle (any maker/brand) or a new RAM/DODGE/JEEP or Chrysler, work with Deontae Cobbs. More

The buying process was easy quick and efficient but that is about the only positive feedback I have for this dealership. Being that I was buying remotely, I took the time to carefully review all the picture is about the only positive feedback I have for this dealership. Being that I was buying remotely, I took the time to carefully review all the pictures and the walk around video of the truck that was posted to their website and even had set up a phone call to do a walkaround of the vehicle with the salesperson. I also took the time to archive these videos and photos in order to protect myself from what I thought was my biggest liability and that was shipping damage. Upon delivery of the vehicle I immediately noted from 40 feet away that the front wheels had significant damage all over the face of the wheels. I also took note that there was no temporary tag on the vehicle. He informed me that the vehicle was handed over to him with wheel damage and no tags and that he would contact his dispatcher to get me the pictures that were taken upon pick up. At the same time I also called the Pre-Owned car manager, Pierce Brown, and informed him that I thought the vehicle had been damaged in shipping and had opened a claim with the shipper and that I only had 24 hours to dispute any damages. I sent pictures of the damaged wheels to Pierce who agreed that "we definitely would have seen that" (see text message attached). I never received the pictures the following day as promised. I spent the next 5 days pressuring both the salesperson and Pierce for the pictures and was repeatedly assured that I would receive them the following day until I finally received one picture of one wheel from the sales person showing NO damage to the one wheel. Yet undenounced to the dealer I had received pictures from the shipper 4 days prior showing the damage was there at the time the vehicle was handed over to the shipper. At this point that I knew something was not adding up and I again continued to pressure them for pictures until I finally received a call from Pierce who informs me that he is reviewing the pictures and that its "possible" the damage was there prior to the shipper picking up the truck and he offers me a storyline that its possible that the pictures that were provided to me and for the website were taken prior to them actually being in possession of the vehicle and that the previous owner may have damaged it between the time they took the pictures and when they took possession of the vehicle and that they just "missed" the damage, contrary to his prior statement "we definitely would have seen that". This of course made no sense to me but he offered to talk to his manager about it and see what he could do. That was the last time I spoke to him and I have followed up 4 times with no response (see attached messages) and never received the pictures as promised other then two pictures showing no damage. The day after I received the Temp Tag I took the truck for a ride and noticed the steering wheel was off center and the vehicle was pulling to one side. I called the local Ford dealership and brought it in for a wheel alignment. While the vehicle was at the dealership the service advisor called me and said the Alignment was way off and asked me if I had ever been off roading with the truck or bottomed out the truck to which I replied no and that I had received the truck with the alignment being off. She further explained that the technician had noted that there was severe gouging to the front axle, steering assembly and air dam and that they had found numerous 6 inch sized rocks in the air dam and suspension components and that this damage had resulted in the alignment being "forced out". At this point, it is easy to draw the conclusion that the wheel damage happened during the same event that damaged the front air dam, axle and steering components. In conclusion, all evidence clearly shows one of two things happened here either the damage occurred while in their position and that they were just too incompetent to notice or this dealership was knowingly engaging in Consumer Fraud. More

It was the best I ever had my sales woman was so great n helped me helped me More