Mac Haik Ford Jackson

Sonny Was a great salesman we enjoyed the car and would be seeing her again. be seeing her again. More

All personnel were courteous and efficient. Updates were helpful. Heath Manning was great. Will continue to have vehicles serviced at Mac Haik. Updates were helpful. Heath Manning was great. Will continue to have vehicles serviced at Mac Haik. More

Display settings are never where I had them before the vehicle was services. I have utilized pick-up and delivery service several times at with the same location. The business address is obvious, but dr vehicle was services. I have utilized pick-up and delivery service several times at with the same location. The business address is obvious, but driver struggles to find the business, and I have had to talk them to it. The business location is easily found using GPS. Also, I was initially invoiced for a much high amount than the service charge and still overcharged by $4 after calling the initial charge to their attention. This is the same dealership that did not tighten the lug on my tires when performing a previous tire rotation and I discovered I was running with two lugs on a tire. The dealership's reaction to me exemplified "no big deal". The manner in which this life-threatening matter was handled with me as the customer was an insult and gave no recognition to the potentially tragic situation that could have resulted. I have continued using this dealership only because of its location to where I am. More

I had a very pleasant experience at Mac Haik Ford. Tyler Gregg made the experience very nice for me. Tyler Gregg made the experience very nice for me. More

Great customer service, positive attitudes all around. Kendra is the best. They also seek whats best for you financially! Kendra is the best. They also seek whats best for you financially! More

I was very pleased with the service and the respect from the employees from Mak Haik Ford Jackson. Thanks for the good service!!! the employees from Mak Haik Ford Jackson. Thanks for the good service!!! More

My "sales person" was Justice Harris. His manager is Tony Davis. Justice and I spent the better part of a couple days over text and calls working on a deal for a 2024 Ford F-150. I was tr His manager is Tony Davis. Justice and I spent the better part of a couple days over text and calls working on a deal for a 2024 Ford F-150. I was trading in my 2024 Bronco Sport. I was given an online appraisal app to fill out, which I did and it gave me an amount/offer good for 10 days they would take for my Bronco in trade. After a full day of back and forth of me asking, Justice finally sent a written quote, which reflected all the amounts we had agreed to by calls and texts. I took off work the next day (Aug 28), specifically to travel the 3 plus hours to complete the deal. Approx. 2:00pm on August 27, I received an additional online trade appraisal request from Tony Davis, the "manager", according to Justice. I filled it out, with all the same information entered on the previous appraisal app, and within 5 minutes, was told my Bronco was now worth $3,000 less, Literally the time between the sales quote, including my original trade amount and the "new" appraisal amount of 3k less was 7 minutes. What an absolute bait and switch. I immediately called Justice to ask what the deal was, he repeatedly apologized and said he'd talk to his manager and see what he could do, and call me back within 30-45 minutes. This never occurred. Apparently, this is normal operating procedure for Mac Haik Ford. I do not expect anything more from them, and I'm no worse for wear. But this should go as a warning to anyone that chooses to business with this Ford dealership. I have since heard of the many "last minute changes" they pull on unsuspecting people, especially if they travel long distances and are basically stuck at that point. Good thing I was able to avoid that xx. Buyer beware and stay away. More

Ben was awesome to deal with would recommend him . He did everything possible to earn my business He did everything possible to earn my business More

This was the 4th vehicle that we have bought from them. Each time was a pleasant experience. I’m sure we will be back in the future. Each time was a pleasant experience. I’m sure we will be back in the future. More

They are great, if I have a problem that was messed up they fix it they fix it More