Mac Haik Ford Jackson

We live 200 miles north of the dealership, arranged a deal by telephone. Received a written proposal by email, drove that weekend to buy the car. Everything was exactly per the proposal, no surprises. deal by telephone. Received a written proposal by email, drove that weekend to buy the car. Everything was exactly per the proposal, no surprises. Couldn't have been easier, and I would highly recommend them. More

The dealer called me about a recall before I even got my letter and had a service man come to my home within a day of the call. Excellent service! letter and had a service man come to my home within a day of the call. Excellent service! More

Always a great experience. Bought my truck from the dealer and always have it serviced there. My recent trip was for an oil change and tire rotation. The service advisor was ve Bought my truck from the dealer and always have it serviced there. My recent trip was for an oil change and tire rotation. The service advisor was very nice. Scheduled online so they immediately had my information. The service was completed in less than an hour. The waiting area is comfortable. Everyone at the dealership was very friendly. I highly recommend the dealership. More

Bob Harper took care of making sure I had a loaner as I brought my brand new f250 in for a few minor repairs. brought my brand new f250 in for a few minor repairs. More

Mac Haik Ford has a great team that made the purchase easy and hassle-free. Bob Allen and Robbie Quick were amazing to work with throughout the process. Can’t wait to add more trucks to our fleet at Spee easy and hassle-free. Bob Allen and Robbie Quick were amazing to work with throughout the process. Can’t wait to add more trucks to our fleet at Speed HVAC & Plumbing. More

Christy and Drew did a fantastic job. The purchase of the expedition was effortless and without hassle. The service department had the truck immaculate. I would definitely buy from this d The purchase of the expedition was effortless and without hassle. The service department had the truck immaculate. I would definitely buy from this dealership again. More

This was my first service since purchasing a new 2025 Ford F150. I was very impressed and more than happy with the service and the time it took to complete the job. The service guy that clearly communi Ford F150. I was very impressed and more than happy with the service and the time it took to complete the job. The service guy that clearly communicated with me. More

After the sale attention is top excellent. Charles gives his customers special attention after the deal is done Charles gives his customers special attention after the deal is done More

Mak Haik’s pick up and delivery along with their mobile services are great benefits; staff very helpful! services are great benefits; staff very helpful! More

I have found this dealership to be incompetent. I live in Michigan and found a Bronco for my wife at this dealership. They were pleasant to deal with and we negotiated a fair price that included ta I live in Michigan and found a Bronco for my wife at this dealership. They were pleasant to deal with and we negotiated a fair price that included tax, title and shipping. I signed the paperwork on March 4, the vehicle was delivered to my driveway on March 15th. The vehicle was supposed to be detailed and filled with gas prior to delivery. The vehicle was mostly clean but still had dirt/crumbs in the center counsel and a used vape pen under the front passenger seat. I’d have to say, not a great detailing job. The gas tank was 1/8 full. These two things were the least of my concerns. The vehicle did not come with any paperwork or a temp tag. I had no way of proving that I owned the vehicle. I contacted the dealer and they said paperwork would be mailed out to me and not two worry. Two weeks later I finally received a copy of the paperwork I signed but no title or title transfer or temp tag. I reached out to the dealer again on Saturday the 28th of March. They stated they would be overnighting me a temp tag. When Wednesday, April 1st came along and still no temp tag and I again reached out again. They apologized and stated that they would send it out ASAP. Two days later on Friday April 3rd the temp tag showed up and to my surprise it was for a F-150 and not a Bronco and they also failed to include the VIN which makes it invalid. If i could return this vehicle and take my business elsewhere, I absolutely would. I would have to put the blame on Andrew the finance manager and Brandon the sales manager. Once they made the sale the seemed to not care about customer service. The only one to be a help through this process so far would be Kristi the sales woman. She is overnighting me a new temp tag today. Let’s hope something finally goes right with paperwork this time. More