Mac Haik Ford Jackson

Courteous professional and timely The service I received was friendly, courteous, professional and timely delivered. From the moment I entered the service bay I was greeted and made w The service I received was friendly, courteous, professional and timely delivered. From the moment I entered the service bay I was greeted and made welcome. The service rep asked about an additional service (tires rotated) I could use and checked to see if it was covered by my service plan. He called me when my car was ready which was within estimated time frame he gave me when I left my vehicle. The cashier was also very courteous and friendly. More

Great service Great customer service, always give me an overview of what’s going on with my car. I greatly appreciate the great customer service and smiles Great customer service, always give me an overview of what’s going on with my car. I greatly appreciate the great customer service and smiles More

Got the details RIGHT! My Escape is a Lease Plan Vehicle. Anthony helped me navigate your service department and lease plan as well. The work was done timely and every conve My Escape is a Lease Plan Vehicle. Anthony helped me navigate your service department and lease plan as well. The work was done timely and every convenience offered, what a breath of fresh air in todays world. Thanks More

Watson to Mac Haik I have always been pleased with Watson ever since I bought my Fusion there. With the change to Mac Haik, I was afraid the staff would completely chan I have always been pleased with Watson ever since I bought my Fusion there. With the change to Mac Haik, I was afraid the staff would completely change. The last 2 services since the change all of my familiar Watson staff were there with new Mac Haik shirts. Everyone was just as courteous as ever. I will continue to be back ever 5,000 for my routine maintenance on my 2012 Fusion Hybrid with 95,000 and still going strong. More

What a great place! I had an amazing experience from beginning to end at Mac Haik Jackson. The entire staff was friendly, helpful and professional in every aspect. I woul I had an amazing experience from beginning to end at Mac Haik Jackson. The entire staff was friendly, helpful and professional in every aspect. I would reccommend them to anyone with full confidence. More

Service I bought my truck when it was Watson. I have continued to use the service department. I work in Brandon so I decided to try Gray Daniels last Thursda I bought my truck when it was Watson. I have continued to use the service department. I work in Brandon so I decided to try Gray Daniels last Thursday. I made an appointment for 3:45. When I got there no one seemed to care. They told me it was a two hour wait. I drove to MacHaik. They were courteous and pleasant and got my truck serviced and back on the road in no time. No Gray Daniels for me. I will continue to use Mac Haik! More

Best car buying experience, including service after the sale On recommendation of my friend, retired Ford executive Steve Alderman, I went to look at cars at Watson Quality Ford, now Mac Haik Ford. There I met On recommendation of my friend, retired Ford executive Steve Alderman, I went to look at cars at Watson Quality Ford, now Mac Haik Ford. There I met Duane Neal who listened carefully to how I described my wants and needs, then helped me narrow my choices until I decided on a Ford Fusion. The rest of the transaction was as pleasant and easy as the selection of car had been; no haggling, no "getting approval from his manager," etc. Everything was quite transparent, and after thinking about it overnight, I made my purchase. Following the sales transaction, Duane was very helpful in explaining the features of the car and how to use them, and he also extended some courtesies that we'd not even discussed as I had been reaching my decision. After driving the vehicle away, Duane called me to be sure I had no issues, and each time I take my car to the dealership, he speaks to me and inquires about my satisfaction with the car and with the attention I receive in the Service Department. I'm happy to say that's been very good each time I've taken the car in. Duane Neal at Mac Haik Ford will definitely be my first stop (and possibly my only stop) the next time I need to buy a vehicle. More

Great car service Took my car to the service department to install a new Roush cat-exhaust to my truck. Anthony Blocker, my service representative, was excellent. Kept Took my car to the service department to install a new Roush cat-exhaust to my truck. Anthony Blocker, my service representative, was excellent. Kept me informed of all changes. He also called me back that evening to ask me if everything was okay. Will keep bringing my car for service. More

Great, personal customer service! Easy and enjoyable! The team here made the car buying process easy and fun! Elliott, Kyle, Rick, and so many others were so friendly and helpful! I left a happy new car The team here made the car buying process easy and fun! Elliott, Kyle, Rick, and so many others were so friendly and helpful! I left a happy new car owner! More

Great Dealership Great Sales staff, service department is very reasonable priced. Lower price for oil changes than quick lube type places without the hassle of being o Great Sales staff, service department is very reasonable priced. Lower price for oil changes than quick lube type places without the hassle of being oversold. More