Mac Haik Ford Lincoln

Excellent & quick Battery issue resolved in a timely matter. Jimmy was very kind and respectful. My car was returned running better than before and cleaner than it was Battery issue resolved in a timely matter. Jimmy was very kind and respectful. My car was returned running better than before and cleaner than it was when I brought it in. More

Oil change Was in and out in an hour even though I didn't have an appointment . Everyone friendly and helpful. Reminded me of future maintenance that will need Was in and out in an hour even though I didn't have an appointment . Everyone friendly and helpful. Reminded me of future maintenance that will needed. More

Slow to begin I brought my Lincoln in on a Monday. It was slow to start. I was told it could not be diagnosed for another three or four days. I asked for a loaner I brought my Lincoln in on a Monday. It was slow to start. I was told it could not be diagnosed for another three or four days. I asked for a loaner but was told there was none. One rep told me they had only one, another told me she wasn’t sure how many. I was put on a waiting list for a loaner. I took my car home, hoping that I would make it. On Wednesday I called and it took me five or six times to actually talk to someone other that the receptionist. Finally, I was called and told they had a loaner for me. It was a very nice clean car. When I arrived I was handed the keys but I had to ask where the car was. I was told but was not accompanied to the car. I did a walk around to make sure there were no dents, etc. my car was completed in a timely manner. It was very clean when I retrieved it. The cashier was not there and someone had to be summoned to check me out. Two others were waiting. More

Repair Great work in a tough area. The team was excellent!! Angela sand the diesel mechanic were awesome! Thank you for working a tough repair in Time to g Great work in a tough area. The team was excellent!! Angela sand the diesel mechanic were awesome! Thank you for working a tough repair in Time to go camping. More

Great customer service Everyone I have worked with from buying my new car to oil changes on both my older Hyundai and the new one has been very responsive to our needs. War Everyone I have worked with from buying my new car to oil changes on both my older Hyundai and the new one has been very responsive to our needs. Wardell was very helpful and patience as my daughter picked out her first car. More

Worst service department I’ve ever dealt with Truck taken back 3rd time for same problem, and truck set on lot for 11 days without being looked at. Poor scheduling or lack of enough mechanics to t Truck taken back 3rd time for same problem, and truck set on lot for 11 days without being looked at. Poor scheduling or lack of enough mechanics to take care of work load More

Very good dealership Very happy with the help i got when looking for a new vehicle. I found that they had the best prices for low mileage used vehicles Very happy with the help i got when looking for a new vehicle. I found that they had the best prices for low mileage used vehicles More

Very Good! Always very prompt and accurate! Personable staff is very helpful. Easy to make an appointment.......easy access to facility! Will recommend any time Always very prompt and accurate! Personable staff is very helpful. Easy to make an appointment.......easy access to facility! Will recommend any time to my friends! More

Oil change Very pleased with service as always. They not only changed my oil but also drained and added new transmission fluid. I have always used their service Very pleased with service as always. They not only changed my oil but also drained and added new transmission fluid. I have always used their service and I bought my car from this dealership. More

Great Sales Departmant/Poor Service Department We had an amazing buying experience. Our salesman was fantastic and made the whole experience smooth and easy. The finance manager was a pleasure to s We had an amazing buying experience. Our salesman was fantastic and made the whole experience smooth and easy. The finance manager was a pleasure to speak with and answered every question we had. We also had the pleasure of meeting and speaking with the General Manager who was very friendly and helpful. I have nothing but positive things to say about the sales department but I have nothing positive to say about the service department. I was greatly disappointed by their complete lack of customer service. More