Mac Haik Ford Lincoln - Service Center

Brought in for electrical issue. Said battery was fine then Charged me $250 to replace battery connector. Still had issues. Almost stranded in storm at the airport when car wouldn’ Said battery was fine then Charged me $250 to replace battery connector. Still had issues. Almost stranded in storm at the airport when car wouldn’t start. Brought in again and said battery was indeed bad. Charged me another $300 to replace battery. Asked for discount on labor. Only got $10 off. Terrible service! More

I pass two Ford dealers on my way to Mac Haik. I had a minor mirror issue called them and stopped by I was greeted promptly they took my vehicle I didn’t even finish my coffee and they had the veh I had a minor mirror issue called them and stopped by I was greeted promptly they took my vehicle I didn’t even finish my coffee and they had the vehicle ready to go. More

The service department most especially to Ms. Hayleigh did her job on my vehicle very excellent. She did an awesome work, task and outstanding service. Hayleigh did her job on my vehicle very excellent. She did an awesome work, task and outstanding service. More

I took my car into Quick Lane on Monday to get serviced and they did a lot of work. Tune-up, brakes all the way around, oil change, new filters for cabin, seats, and engine. Almost $2000.00 and the receipt and they did a lot of work. Tune-up, brakes all the way around, oil change, new filters for cabin, seats, and engine. Almost $2000.00 and the receipt says they checked engine belts, they didn't. 5 days later I threw an alternator belt. Battery failed before I got there the very next Monday and I had to get a tow. When I got there I was told they couldn't look at it until the next Friday. I had to call a friend's husband to help me get my car to a garage that would fix it. It took hours, but we got it checked by a mechanic that told me I needed all the engine belts replaced. Alternator, power steering, and serpentine belts. 2 days and $500.00 more dollars, I'm back to work. No thanks to Quick Lane at Mac Haik. I will not go back, nor will I recommend Quick Lane. More

Oil change and regular maintenance was performed at scheduled time and with minimal wait. Everyone in the service area was friendly and cost was very reasonable. scheduled time and with minimal wait. Everyone in the service area was friendly and cost was very reasonable. More

I made the apt. 2 weeks prior for an engine light check and recall. I was assigned to JR who I told me to come early and that my car would probably be there for 2-3 2 weeks prior for an engine light check and recall. I was assigned to JR who I told me to come early and that my car would probably be there for 2-3 days. I was totally surprised to get a call the same afternoon saying it was ready to go. I picked up the same day and spoke briefly with JR who explained about the engine light and offered suggestions on how to avoid setting off the engine light in the future. I was very pleased with the customer service as well as the servicing of my car! More

10k maintenance took exactly as it was communicated. .service has been performed free of charge as said the first maintenance is free of charge ..thanks .service has been performed free of charge as said the first maintenance is free of charge ..thanks More

Sophie did a great job with scheduling service at a time convenient for me. Efficient process to drop off/pick up. Service was completed sooner than expected, and check out was fast. convenient for me. Efficient process to drop off/pick up. Service was completed sooner than expected, and check out was fast. More

I appreciate service rep staying on top of things and keeping in contact updating me on changes as they come. IE: I am not a mushroom and I don't like being left in the dark and being feed bull. keeping in contact updating me on changes as they come. IE: I am not a mushroom and I don't like being left in the dark and being feed bull. More

Friendly staff and easy check. The service was completed in a timely fashion and they described what was done. The service was completed in a timely fashion and they described what was done. More