"Very friendly and helpful staff. Great experience!"
I called the dealership to check availability of a truck. From the beginning of the phone conversation with Jesse everyone from that point was super friendly and helpful. The experience was great and Jesse always kept us informed on the progress.
"I had a amazing experience "
- Sharol risi
I was greeted when I entered the dealership,My friendly salesman Charles hooked me up with the vechile I was looking for,very friendly staff,I will definitely be back.Thankyou Charles
"Lack of Customer Service in the used car dept."
Just purchased a used truck from the Mac Haik Ford used dept (Georgetown IH 35). The negotiating experience was ok and the salesman (Danny) was personable and helpful. I bought the truck, gave them a check and signed all paperwork then gave them 4 days to get it ready for me to pick up. The truck had 1/8 of a tank of gas and had never been cleaned /detailed when I arrived. It was dirty on the outside and the inside while not filthy was less than you typically get when picking up a just purchased vehicle. I was told they just didn't do much for used vehicles and what they did (or didn't do) was their normal. Danny was able to get the tank filled after I mentioned it. My wife recently purchased a Mazda from another dealer and they had it shining when she picked it up. Not impressed with their lack of customer service mentality .
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