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Mac Haik Ford Lincoln - Service Center
Georgetown, TX
2,526 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
2,526 Reviews of Mac Haik Ford Lincoln - Service Center
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September 21, 2022
Excellent customer service and communication. Polite positive and knowledgeable staff. Highly recommend this service department. Polite positive and knowledgeable staff. Highly recommend this service department. More
by CHAD.LIESMAN
Verified Customer
September 19, 2022
I will always choose Mac Haik over my more locally convenient locations due to their communication and service. They go above and beyond expectations each time. convenient locations due to their communication and service. They go above and beyond expectations each time. More
by LAURA.MANICCIA
Employees Worked With
JR
September 17, 2022
Quick lane service was prompt and in better timing than last visit. friendly and service seems to be well done. BUT wheningothome the window sticker that was to advise for next service was not at all in li last visit. friendly and service seems to be well done. BUT wheningothome the window sticker that was to advise for next service was not at all in line---the # for milage that day was incorrect so the date for future service was ok but the mileage was not. also the counter on my panel was not updated. (it warned me aday latter that i was due oil change. More
by GLORISKO
Employees Worked With
do not remember anyone's name
September 13, 2022
People are nice friendly. Your tire price was Ridiculous! For $295 I could have bought maybe 2. But I’m the old typical ladies that ( just say ok)!!! You g try honk abou Your tire price was Ridiculous! For $295 I could have bought maybe 2. But I’m the old typical ladies that ( just say ok)!!! You g try honk about that to shop around some where else!! More
by MeMont58
Employees Worked With
Don’t remember person.
September 13, 2022
2.5 hour wait for a scheduled oil change and tire rotation. No info given on tire tread life. After leaving, luckily I checked my tires because 2 of my center caps were not on correct. 1 was not scre rotation. No info given on tire tread life. After leaving, luckily I checked my tires because 2 of my center caps were not on correct. 1 was not screwed on and the other was screwed on but not lined up. More
by AMG1023
Employees Worked With
Never met anyone besides the lady that took my keys at the desk.
September 09, 2022
It took about 3 weeks to schedule an appointment for oil change and the day I arrived and checked in they forgot I was there. I waited 2 hours with an appointment and never got to car. Once I asked about it change and the day I arrived and checked in they forgot I was there. I waited 2 hours with an appointment and never got to car. Once I asked about it they realized the mistake. More
by NARCSWAT
Employees Worked With
Did not see anyone above
September 02, 2022
I had an appointment and was there 1/2 hours before they said I wouldn't get the part until the end of the day. I rescheduled my appointment and I was told they would get me in and out in about 30 minutes. said I wouldn't get the part until the end of the day. I rescheduled my appointment and I was told they would get me in and out in about 30 minutes. I was there 2 hours and 10 minutes! More
by ZINDY
Employees Worked With
