Mac Haik Ford Lincoln - Service Center

They cannot fix the recall on my truck for 90 weeks & will not agree to fix any damage the recall causes in this time period will not agree to fix any damage the recall causes in this time period More

Minimal wait time. Very friendly service techs. Received a complimentary first visit for oil change on my new vehicle, even though vehicle was not purchased from them. Very friendly service techs. Received a complimentary first visit for oil change on my new vehicle, even though vehicle was not purchased from them. More

keep up great service. Happy with repairs and great advice on future maintenance and recommendations to keep my Lincoln in top shape Happy with repairs and great advice on future maintenance and recommendations to keep my Lincoln in top shape More

I've been coming to Mac Haik in Georgetown for years. Janet in the diesel service center inherited me from Daniel. Daniel left big shoes to fill. Janet has been doing a great job taking care of my tru Janet in the diesel service center inherited me from Daniel. Daniel left big shoes to fill. Janet has been doing a great job taking care of my truck and making me feel comfortable leaving it to be serviced. I will continue to bring my vehicle here because of her customer care. More

Top professional customer service. Shay is always great to work with. Best customer service I have every received when dealing with my vehicle. Shay is always great to work with. Best customer service I have every received when dealing with my vehicle. More

Garrett was absolutely on point! !!!! Great experience will definitely come back and recommend to my friends. !!!! Great experience will definitely come back and recommend to my friends. More

Anyone I have encountered has been friendly and courteous. I always ask for Mark Stepp but there are times that another person assists me in either locating him or answering my questions. courteous. I always ask for Mark Stepp but there are times that another person assists me in either locating him or answering my questions. More

Courteous and friendly of service advisor most of all it is quick service and car wash is quick service and car wash More

Horrible place for after purchase service/repair, I've Horrible place for after purchase service/repair, I've been trying for two years to get the tire pressure monitor system on a 2020 Lincoln Aviator Horrible place for after purchase service/repair, I've been trying for two years to get the tire pressure monitor system on a 2020 Lincoln Aviator that I bought Brand New repaired with absolutely no resolution to this date, I went in yesterday (10 Feb 2022) and spent 5 1/2 hours in an attempt to once again get that repaired along with two Safety recalls and for a standard service, I left with the standard service "almost" being completed (no cabin air filter replacement available), even though the appointment was scheduled months ago, giving them more than enough time to be prepared), they had no loaner vehicle even though I paid for the maintenance package that is supposed to provide one (3, 895 Dollars). Bottom line, Neither of the Safety Recalls were repaired, the Tire pressure system problem wasn't repaired even after 2 years and to top it off on the way home I got two more system messages, Driver's door now has a problem, and the Auto Hold no longer works, if that isn't enough, on the way home I took a left and the driver's door flew wide open. How's that for "Service" folks? The only good point was Robert Gonzalez who was doing his best to work through an impossible situation. They also have some sort of a deal with CARFAX that I fell for a couple of months ago, they'll send you an email giving you the minimum to maximum trade in on your vehicle, then after you waste your time driving out there and talking a salesman while they're "estimating" the value of your trade in you find out your trade in is worth $10.000 less than the promised "Minimum.' More