Mac Haik Ford Lincoln - Service Center
Georgetown, TX
2,430 Reviews of Mac Haik Ford Lincoln - Service Center
Last experience with service was excellent. Our service advisor mede us feel very welcomed through the entire process and maintained cordial updates. advisor mede us feel very welcomed through the entire process and maintained cordial updates. More
This is for service side. I Have the extended warranty and maintenance plan , brought new truck in for oils change and tire rotation . They never rotated tires but was told that they did. Next visit they and maintenance plan , brought new truck in for oils change and tire rotation . They never rotated tires but was told that they did. Next visit they scratched my rims badly while rotating tires. Will definitely take vehicle elsewhere in the future . More
Had an Oil and Filter change and Tire Rotation. Service Rep at the counter was friendly at check-in. Told me it would be about 2 hours. I left the truck there. With 2 hours I was called that my truck was r Rep at the counter was friendly at check-in. Told me it would be about 2 hours. I left the truck there. With 2 hours I was called that my truck was ready. Different rep at the counter when I arrived. She was also freindly. Overall a good experience. More
I made an appt. earlier. Arrived early. Car was taken on schedule. Was not pushed into buying anything that was not needed. Have been to this location numerous times.(at least four.) I trust them when on schedule. Was not pushed into buying anything that was not needed. Have been to this location numerous times.(at least four.) I trust them when they request a service since they don't recommend anything that is not needed. Service is so much better than the quick lane we went to before moving to the area. Shay was great to work with. Stayed on top of the progress of the job as though I was His own grandpa! More
They handled the recall repair on my Ford Explorer the same day and got me out of there within a few hours. The Service Advisor, Robert, explained after the repair was completed that the inspection neede same day and got me out of there within a few hours. The Service Advisor, Robert, explained after the repair was completed that the inspection needed to be done first so that they could assess how long the repair would take to complete. More
as usual, great service, fast and reasonable. Sophie checked all potential recalls and followed up with me, which I appreciate. Thanks for being so dependable and predictable! checked all potential recalls and followed up with me, which I appreciate. Thanks for being so dependable and predictable! More
Waiting 3 - 4 weeks for first available appointment is a little frustrating, however; when I arrived, I was taken care of right away when I arrived and the service was handled quickly. The rear tires wer little frustrating, however; when I arrived, I was taken care of right away when I arrived and the service was handled quickly. The rear tires were inflated to 85 psi verses 65 psi as indicated on the paperwork. The front tires were correct at 65 while the rear were at 85. That was disappointing. More