Back

Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,436 Reviews

2,436 Reviews of Mac Haik Ford Lincoln - Service Center

Sort by
December 10, 2021

Horrible service! We waited 5.5 hours for an oil change. Jason told my assistant he intentionally makes customers wait who begin to get impatient and quote "I may just forget to bring in their vehicle, lose More

by ISAAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Norman
December 10, 2021

Dan was very helpful in getting my issue resolved quickly and efficiently. I had an issue with the rough country bracket in my lift kit and was determined that it was broken, so they put new one on both si More

by NIKKIWHITMIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Nichols
Dec 11, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

December 10, 2021

Great Service from Sophie and Mike! They kept me updated with my car and the timing of when it will be ready. More

by RATHOD05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie, Mike
Dec 11, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 10, 2021

Shay was helpful and kept me in the loop on the status of my truck. Prompt and professional service. More

by JDEANLECH
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

December 09, 2021

Slow service on the fast lane and couldn’t even help me with a basic recall. More

by OREHAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
December 09, 2021

Excellent customer service delivered by the Service Representative Ryan. He was quick to respond to my problems and his follow-up was not appreciated. More

by GMPZ4RANCH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan at QuickLane
Dec 10, 2021 -

Mac Haik Ford Lincoln responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Dec 10, 2021 -

GMPZ4RANCH responded

I missed typed my comment about Ryan’s follow up. It was greatly appreciated and will bring me back.

December 08, 2021

The employee I worked with was very helpful. She kept me informed about the service that was being performed. More

by JKPARKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Young
Dec 11, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 08, 2021

Dan Kahler did an outstanding job in assisting me with my service needs. He helped me get an appointment quickly when I began having chronic, unexpected problems with suspected battery/electrical system issu More

by Larry Brewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hahler--5 Stars
Dec 10, 2021 -

Mac Haik Ford Lincoln responded

Hello Larry, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

December 08, 2021

Jason Norman always goes above and beyond when taking care of me and my vehicles. This is why I have come to see him and use this service center repeatedly for several years now, and will continue to hav More

by WOLFESTEVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Creighton Lynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Norman
Dec 11, 2021 -

Mac Haik Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

December 07, 2021

Great service great people. Dave Kahler is the best and I recommend him. Edward is also very good at what he does More

by MARTYCOOK4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman, Edwin Holmstrom
Dec 10, 2021 -

Mac Haik Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

...
115
...