Mac Haik Ford Lincoln - Service Center

Excellent service by the Quick Lane team and the service department. Special thanks to the Quick Lane rep ("A. Y." - not listed below) for outstanding customer interface and service. Customer wait time for department. Special thanks to the Quick Lane rep ("A. Y." - not listed below) for outstanding customer interface and service. Customer wait time for this walk-in appointment was very close to what "A.Y." predicted -about 1-1/2 hours. More

Very friendly, the entire process was very smooth and timely from the moment we placed the order to the moment it arrived at the dealership. timely from the moment we placed the order to the moment it arrived at the dealership. More

Problem solved without drama. No issues. No remaining problems that would require me to return in the near future. problems that would require me to return in the near future. More

Quick lane outstanding customer service as always. Dropped off my truck last minute without appointment and still got it back early in the day! I do not take my vehicles anywhere else. Dropped off my truck last minute without appointment and still got it back early in the day! I do not take my vehicles anywhere else. More

seems like good guys, could have tried to upsell me hard but but gave sound advise instead. but but gave sound advise instead. More

Great service but I had to wait 2 days to get a oil change, I thought that was unusually long. change, I thought that was unusually long. More

In my universe, I was thinking that they’d run my vehicle thru the car wash after the service maintenance like other dealerships. Apparently not Ford. Otherwise they were efficient. thru the car wash after the service maintenance like other dealerships. Apparently not Ford. Otherwise they were efficient. More

MH Staff didn’t kno Me fr Adam when I came in w/ an I-35 “Debris Issue” ….Combination of James/Sophie/ & Big Tom helped me get back OTR & make a 5:00 🕔 appointment in Dallas. 1st Class / Expedient & Educat “Debris Issue” ….Combination of James/Sophie/ & Big Tom helped me get back OTR & make a 5:00 🕔 appointment in Dallas. 1st Class / Expedient & Educational Service (especially Big Tom). My Mac Haik experience couldn’t hv been any Better 👍 More

Booked service 3 weeks out,was very satisfied with wait time and service was great! time and service was great! More