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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,434 Reviews

2,434 Reviews of Mac Haik Ford Lincoln - Service Center

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September 02, 2021

Jason in Fast Lane was really great. I scheduled my car for the brake recall on the Ford Edge. Had to re-schedule the appt. due to unexpectedly having to care for my 90-year-old mother for health reasons a More

by LILA459
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Sep 09, 2021 -

Mac Haik Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Safe travels!

September 02, 2021

Great communication and the customer service was great. I have no complaints. Great communication and the customer service was great. I have no complaints. Great communication and the customer service was More

by SOPHIAWILSON39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Mac Haik Ford Lincoln responded

Hi, we're pleased to hear everything was completed to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

September 02, 2021

Did what they said they would called promptly when pickup was ready. Good meat and potatoes service. Will use them again. No problems on my part. More

by AGCWGRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kahler
Sep 04, 2021 -

Mac Haik Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 01, 2021

Jason was thorough friendly and professional. I had made an appointment for service and wait time was satisfactory. I’m pleased with my Ford and Texas service More

by KFDEVEREUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Sep 04, 2021 -

Mac Haik Ford Lincoln responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mac Haik Ford. Thank you for choosing Mac Haik Ford, and we hope to see you again soon!

August 31, 2021

Dealt with Robert Gonzales in the Fast Lane service department. Took care of all of my concerns. Robert epitiomized the great service I have come to expect from Mac Haik . . . and then some. Great guy More

by John "JD" Doiron
Customer Service
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales, Jared Zamora, Edgar Cruz
Aug 31, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Robert here at Mac Haik Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 31, 2021

Ryan Burgener took care of my problem in 20 min. Ryan was very friendly and very knowledgeable. It was a pleasure dealing with Ryan on Aug 30th. More

by haroldgurley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burgener
Sep 03, 2021 -

Mac Haik Ford Lincoln responded

Harold, thank you for your kind review; we are happy to pass along your comments to the team here at Mac Haik Ford! We hope to be of service to you again. Take care!

August 31, 2021

Great customer service provided by the service department. Even tho I only came for just an oil change they provided other services to my truck due to recalls More

by Oscar512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Norman
Sep 03, 2021 -

Mac Haik Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

August 30, 2021

AWESOME service as I have come to expect from Mac Haik Ford/Lincoln. This team is the best in Central Texas bar none. If you are looking for quality, fair pricing, and excellent customer care, look no f More

by michael.a.payne1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Main
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stepp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Tincher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zollie, Jason Norman, Trevor Lindell, Edwin Holmstrom
Sep 03, 2021 -

Mac Haik Ford Lincoln responded

Michael, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

August 29, 2021

Jason Norman is great! Stayed with the problem until solved. Managed to get my wheel locks unlocked after the Dealership lost my key. It only cost me 15 bucks to buy what was never supplied. More

by JANEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Aug 31, 2021 -

Mac Haik Ford Lincoln responded

Hi, we're so happy we were able to help you out! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 28, 2021

Very professional answered all my concerns and it was my choice as to what needed to be done and what was not a problem to wait fot More

by RONALD.RENER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Aug 31, 2021 -

Mac Haik Ford Lincoln responded

Hi, we appreciate your feedback of our Staff's outstanding service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Sep 01, 2021 -

RONALD.RENER responded

Have been coming to your dealership since 2011 even though the auto was not purchased with you, but you treat it as if it was and that’s greatly appreciated.

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