Mac Haik Ford Lincoln - Service Center

Chad was courteous and informative, as usual. I got the service I needed and for an appropriate price. I got the service I needed and for an appropriate price. More

Another great experience at Mac Haik. The Service Department did a phenomenal job and customer service was excellent. The Service Department did a phenomenal job and customer service was excellent. More

They were very efficient, explained what was wrong shown on the tests and calculated the cost before they did any work on my car!!! on the tests and calculated the cost before they did any work on my car!!! More

I am really disappointed in how things went down with this Ford Dealership. I had to take my car to get a recall done which is out of my hands. I set everything up like I am suppose to do. It’s suppose t this Ford Dealership. I had to take my car to get a recall done which is out of my hands. I set everything up like I am suppose to do. It’s suppose to be a simple recall and 2 things were suppose to get replaced. The technician says that I’ll get a full service inspection and they should have everything done by the end of the day. The full service inspection was completed but fake they didn’t do anything. They only replaced half of the recall but thought the job was completed until I said something. They offered for me to come back which is super inconvenient and so I did but find out that they didn’t have my part and it needed to be ordered. I waited 2 weeks and finally have the part. They pick my car up through a valet service but my technician didn’t know that. I waited all day and had to contact multiple people just to find out that my car was finally ready but after I had gotten off work. Super unprofessional and very disappointed in this process. I hate that I got treated this way especially when things were out of my control. They like customer service here. I highly recommend going somewhere else. More

Good service and friendly staff. They always answer any questions I have with an explanation if it’s something I am not familiar with. They always answer any questions I have with an explanation if it’s something I am not familiar with. More

good service department. Tim H is an excellent service advisor.I would recommend if you goto service department go see him.He will take care you Tim H is an excellent service advisor.I would recommend if you goto service department go see him.He will take care you More

Nick was super helpful and responsive. He got my truck fixed and me back into it quickly. He also was able to get me into a loaner while my truck was being fixed. He provided excellent upd He got my truck fixed and me back into it quickly. He also was able to get me into a loaner while my truck was being fixed. He provided excellent updates throughout the repair process. I would highly recommend him. More

Very good thanks. I can't write that much I have arithritis Bye see you soon for an oil change. I can't write that much I have arithritis Bye see you soon for an oil change. More

I was very pleased with the way Shay and the Service Dept treated me. It's great that you can earn rewards and use them towards the price of your service! They completed the work quickly and professionally. treated me. It's great that you can earn rewards and use them towards the price of your service! They completed the work quickly and professionally. This is my favorite dealership in the Austin area. More

It was easy to schedule an appointment for routine maintenance. Shay kept me informed about the progress toward completing the work. maintenance. Shay kept me informed about the progress toward completing the work. More