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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,477 Reviews

2,477 Reviews of Mac Haik Ford Lincoln - Service Center

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August 17, 2021

I was a little disappointed that I my gas cap door broke for the 2nd time (on the positive side, I have 177,000 miles on my truck) and it is fairly pricey, but my points paid for it, so that took the sting More

by MARUSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burgener
Aug 18, 2021 -

Mac Haik Ford Lincoln responded

Hi Marush, thank you for your kind review; we are happy to pass along your comments to Ryan here at Mac Haik Ford! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 16, 2021

Trevor did his best in accommodating me regarding a loner car for use during my service. I really appreciated that he was able to provide me with one! More

by ELISAP43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Lindell
Aug 23, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Take care!

August 15, 2021

Robert was great getting my recall, oil change, and license plate installed. Would come again for service on my 2021 F150.xx xx xx xx More

by LEONFU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 18, 2021 -

Mac Haik Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again! Take care!

August 14, 2021

Made an appointment for an oil change. It took two hours but it was made right with great customer service! I’ll be back soon More

by Danaug23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Aug 18, 2021 -

Mac Haik Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

August 14, 2021

The customer service was great as usual.. The guys that work in the Quick Lane are always so nice. They are very knowledgeable as well. More

by RITA62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Aug 15, 2021 -

Mac Haik Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

August 14, 2021

Jason Norman and the entire Quick lane are fantastic! They got my F250 serviced in great time with outstanding customer service. The Lobby was clean. Refreshments were very good. I had hot tea. I could More

by FIVEPAIGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Aug 23, 2021 -

Mac Haik Ford Lincoln responded

Hi, we're glad you had such a wonderful experience with us! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

August 12, 2021

Took my F250 in for the third time and the total problem is still not fixed. The rattle in the front end is still there. More

by CROESSL
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charlie Tincher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Holmstrom
Aug 31, 2021 -

Mac Haik Ford Lincoln responded

Hi, customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. Please reach out to Duane Harris at 512-930-8301 and we will do our best to make this better. We hope to hear from you soon.

August 11, 2021

Very clean service department and efficient, Jason very polite and helpful. Always in and out in an hour and half for oil change and tire rotation. More

by JBATT1927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Aug 15, 2021 -

Mac Haik Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 10, 2021

Staff is always great,friendly and helpful. Just takes so long to get a simple oil change. Need to change name from Quick Lube to gonna be a while. More

by KDOMEL.KD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 10, 2021

Great customer service and communication on status of vehicle. I’ve been to several locations and this is the best location I’ve been to. More

by Reed.923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Lindell
Aug 13, 2021 -

Mac Haik Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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