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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,476 Reviews

2,476 Reviews of Mac Haik Ford Lincoln - Service Center

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August 04, 2021

Great fast and friendly service. Great price too! I would recommend them to any of my friends or family. They also send out a monthly coupon for an oil change and tire rotation. More

by AARONBROWN4859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Norman, Trevor Lindell, Edwin Holmstrom, Christal Smith
Aug 18, 2021 -

Mac Haik Ford Lincoln responded

Hi, we're glad you had such a wonderful experience with us! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Take care!

August 04, 2021

Quality work and customer service with a smile. The work was done ahead of schedule and Mark Stepp made sure that I was completely happy. More

by JAMIROSESAYRE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Mac Haik Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

August 04, 2021

Great service from Sales to Service to Quick Lane! Paul in Fleet is awesome to work with and Shay in Quick Lane is so professional all the time. More

by JFTHOMPSON777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul neagle
Aug 07, 2021 -

Mac Haik Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

August 04, 2021

I needed an oil change and tire rotation to make my car safe to drop off my son at college next week. Jason Norman was so helpful from the initial phone call to check out! More

by Stef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Aug 18, 2021 -

Mac Haik Ford Lincoln responded

Hi Stef, we are very happy we could provide you with a positive experience! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Take care!

August 02, 2021

Excellent Customer Experience. Truck was done on time and to standard. Adjusted price because of Fords rewards Pass. I recommend this service department to all Ford owners. More

by Predatormg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Aug 18, 2021 -

Mac Haik Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

August 02, 2021

Great service and friendly staff. They communicated the problem and fixed everything they said they would fix. I will continue to bring my vehicle here More

by KUNDOGTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Aug 18, 2021 -

Mac Haik Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

August 01, 2021

Jason did an awesome job (as usual) when servicing my 2016 Mustang Convertible. He is attentive, professional, knowledgeable and concerned about doing what is right for the customer! Two thumbs up! More

by CHUCK74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Aug 18, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jason here at Mac Haik Ford! Thank you so much for choosing Mac Haik Ford as your first choice for service!

Aug 19, 2021 -

CHUCK74 responded

Keep up the great work!

July 30, 2021

Always reliable work.I like that you don't need an appt Always reliable work. I like that you don't need an appt at the Quicklane. The service representatives are friendly and explain things to me More

by MKVANDE2900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Mac Haik Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 29, 2021

Wonderful work on my new Bronco! They were friendly and provide a quick turnaround. My vehicle looks beautiful and I’ll be going back for future maintenance when needed. More

by JOANNAMONTES78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Zamora, Jason Norman, Trevor Lindell, Edwin Holmstrom, Christal Smith
Aug 18, 2021 -

Mac Haik Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 28, 2021

Since I bought my truck from Mac Haik, I've always taken it there for service. Over-all I'm pleased with the service. The wait times could be a bit better, other than that they have always answered my quest More

by SIDYODER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ryan burgener
Aug 18, 2021 -

Mac Haik Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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