Mac Haik Ford Lincoln - Service Center

Everyone was super helpful, communicated well, I got the service I needed, and the wait time wasn’t bad. Shay was super friendly and I’ll definitely be considering this location for future service needs. service I needed, and the wait time wasn’t bad. Shay was super friendly and I’ll definitely be considering this location for future service needs. More

Service personnel was professional and a big help with recommended services. I enjoyed my wait and was offered complimentary coffee and water. Great Job Jason! recommended services. I enjoyed my wait and was offered complimentary coffee and water. Great Job Jason! More

They have a great team at Mac Haik Quick Lane service center. They’re very friendly, have a comfortable waiting area, and are easy to deal with. center. They’re very friendly, have a comfortable waiting area, and are easy to deal with. More

Great service! Fast as promised, and even free first oil change and tires rotation. No issue or concerns. Great atmosphere in waiting area, restrooms, coffee, cold water as much as you can get. Thank you! change and tires rotation. No issue or concerns. Great atmosphere in waiting area, restrooms, coffee, cold water as much as you can get. Thank you! More

Service was great! I had to take my new Expedition in to get something that fell into a tiny opening the center console. They got it! get something that fell into a tiny opening the center console. They got it! More

Had appt, dropped car off. Didnt push or call , called me 5 days later to tell me car was ready ( simple recall appt). Picked up 3 days after that ( arranged drop off). Retrieved vehicle ,drive off check eng 5 days later to tell me car was ready ( simple recall appt). Picked up 3 days after that ( arranged drop off). Retrieved vehicle ,drive off check engine light on. Returned , service guy argued with me that he had never met me before initially, then remembered, I had appt to get to. told only could have a loaner for the day but no word on when vehicle be done. Then after I pushed to keep loaner till my vehicle was ready , literally 3 minutes they come out and tell me my vehicle is fine, engine light off. Frustrating that they had vehicle for so long and no checks and balances to make sure it was Ready when they called and said it was ready. Not trustworthy , not professional. Simple polite communication is all that is needed if a mistake has been made. I live 35 min away. More

Rob was very helpful in getting my recall service completed for my 2016 Ford Edge. He went above and beyond to get the parts necessary for the repair! I appreciated his prompt and professional ser completed for my 2016 Ford Edge. He went above and beyond to get the parts necessary for the repair! I appreciated his prompt and professional service. More

Service gets the job done. Sales on the other hand are like politicians: " Promises made to be broken" attitude; They sell contracts that not cover anything just for their commissions, and once the deal like politicians: " Promises made to be broken" attitude; They sell contracts that not cover anything just for their commissions, and once the deal is done -don't call back!. More

Service was excellent. The mechanics got grease on my seats but they made it good by detailing the car. seats but they made it good by detailing the car. More