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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,462 Reviews

2,462 Reviews of Mac Haik Ford Lincoln - Service Center

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June 23, 2021

I has an appointment but it took 2 hours to do an oil change. The staff did not charge me for the oil change which was unexpected and appreciated. I do like to take my truck to the dealership, but if it More

by HASUNDBERG
Recommend Dealer
Yes
Employees Worked With
Not sure.
Jun 29, 2021 -

Mac Haik Ford Lincoln responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!-

June 23, 2021

Professional and friendly staff. Took care of what I needed done. More

by BAKERGEE950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Jun 29, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 23, 2021

The people I conversed with were very helpful and kind. They also knew what they were talking about, overall good experience here. Was also able to leave with a vehicle More

by THONGHUYNH1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz
Jun 29, 2021 -

Mac Haik Ford Lincoln responded

Hello, thanks for your praise and kind comments about our team members. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

June 19, 2021

Shay was awesome! Very helpful and was a pleasure to work with! I will look for him again when I need further work done he was great! More

by DHARRIS1663
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Mac Haik Ford Lincoln responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mac Haik Ford. We are always more than happy to assist you if anything else comes up. Take care!

June 19, 2021

Very attentive, knew how long it would take to get my truck maintenance completed, everything went smoothly and efficiently, will come back. Hopefully for another free oil change . More

by SBBULLET3333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Jun 21, 2021 -

Mac Haik Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 19, 2021

Service was excellent and personnel friendly and efficient will use department again,having to give long review plus questions is irritating change your survey for better customer response More

by MARCIAHEALY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Lindell
Jun 23, 2021 -

Mac Haik Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Mac Haik Ford

June 18, 2021

Everyone was super helpful, communicated well, I got the service I needed, and the wait time wasn’t bad. Shay was super friendly and I’ll definitely be considering this location for future service needs. More

by dalton.hudson3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear our Staff took such great care of you! We hope to see you here again!

June 16, 2021

Service personnel was professional and a big help with recommended services. I enjoyed my wait and was offered complimentary coffee and water. Great Job Jason! More

by Q2GLOBAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Jun 16, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you again for choosing Mac Haik Ford, and we hope to see you again soon! Take care!

June 16, 2021

They have a great team at Mac Haik Quick Lane service center. They’re very friendly, have a comfortable waiting area, and are easy to deal with. More

by chris.cantu83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Jun 21, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

June 16, 2021

Great service! Fast as promised, and even free first oil change and tires rotation. No issue or concerns. Great atmosphere in waiting area, restrooms, coffee, cold water as much as you can get. Thank you! More

by ANTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2021 -

Mac Haik Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

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