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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,436 Reviews

2,436 Reviews of Mac Haik Ford Lincoln - Service Center

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June 02, 2021

Sophie called when the parts came in and we set an appointment for the next day. She arranged a loaner so I get to work. In addition to the recall work, they also serviced the front end. Checked my s More

by ROBBIELAWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie and Jeff
Jun 11, 2021 -

Mac Haik Ford Lincoln responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

May 27, 2021

I was pleased with the service I received. Everyone was pleasant and professional. The wait was longer than I wanted but I didn't have an appointment so I understand. The waiting area was quiet and comfo More

by LARRY.LACY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Barto
May 29, 2021 -

Mac Haik Ford Lincoln responded

Hi Larry, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2021

Staff was Pleasant and helpful. The work done seems thorough and they were efficient. Even wiped down my dash. I’m pretty sure these were the guys who helped me but it’s hard to tell when you can’t see More

by ERIN.TULLIUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman, Trevor Lindell
May 29, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope you continue to choose Mac Haik Ford for all your vehicle needs! Take care!

May 26, 2021

Robert Gonzalez in the Service Department has always done an outstanding job any time we need to have our Lincoln serviced. Courteous and quick with any problem we have. He's our go to guy when we need hel More

by SVKNOWLES50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
May 27, 2021 -

Mac Haik Ford Lincoln responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

May 25, 2021

The staff at Mac Haik Ford Georgetown was friendly and very courteous. Both JR and Shay were very helpful and accommodating, first time I brought in my car for an oil change there, and it wont be the last More

by ap66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JR Renteria
May 26, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

May 25, 2021

The dealership changed the vehicle's oil. It does not leak. Job done on time. Now leave me alone and stop bugging me for ratings. More

by GLEN.ELLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Lindell
May 26, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 24, 2021

Jeff was courteous, and took great care of me representing the rest of your team. Repair was a large job and was done well. Thanks More

by RBATTLE1896
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Barto
May 26, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you; we appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!

May 22, 2021

I always bring my car in for service here. Friendly staff and great service. I needed oil change and was due for new tires. Everything taken care of! More

by RN_PERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christal Smith
May 26, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

May 21, 2021

outstanding service writer--Robt Gonzalis. Helpful and friendly atmosphere . Repairs performed in a very timely way with excellent communications during the repairs. This was the best experience with a d More

by BAMMERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
robt gonzalis, Edwin Holmstrom
May 27, 2021 -

Mac Haik Ford Lincoln responded

Hi Bammerman, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 19, 2021

Asoon as you walk in the service is Fast and friendly. Solved my issue in reasonable time. I am very satisfied with the service done. More

by RESENDIZFAUSTINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
May 26, 2021 -

Mac Haik Ford Lincoln responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope to be of service to you again! Take care!

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