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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,436 Reviews

2,436 Reviews of Mac Haik Ford Lincoln - Service Center

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May 07, 2021

Michael Lawrence provided great customer service on my last visit to have my f250 serviced. I cant say enough about the kind quality and courtesy of the service provided. More

by KERRY_CARTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Lindell
May 26, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 05, 2021

You need to get your curtesy van up and going again. This is an extremely huge inconvenience to your customers not to offer this service. More

by berman_scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Lindell
May 07, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 05, 2021

service was quick and fixed the first time, price was way lower than i thought is was going to be, Edwin informed me every step of the repair More

by CWR1_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Holmstrom
May 07, 2021 -

Mac Haik Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

May 04, 2021

Took my ‘18 F150 in for a oil change and tire rotation. Excellent service and was done when expected. Service techs also kept me updated on progress More

by HOCHB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Lindell
May 26, 2021 -

Mac Haik Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.

May 04, 2021

From the beginning to end of my service there J.R. Kept me informed and aware. He made the visit meaningful. I will return. Great! More

by kerrylgarman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R., Christal Smith
May 07, 2021 -

Mac Haik Ford Lincoln responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

May 03, 2021

I showed up in afternoon they had a lot of people waiting but they still got my car in and taken care of for oil chg More

by CAMEORT65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with quick lane svc team
May 26, 2021 -

Mac Haik Ford Lincoln responded

Hello, we appreciate your positive review about your recent experience with us! We hope you continue to choose Mac Haik Ford for all your vehicle needs! Take care!

May 03, 2021

Always have a great experience with the crew at Mac Haik quick lane! Jason and Shay are very informative and eager to help every time! More

by BRANDON@SPECTRUMLTG.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Norman
May 04, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 02, 2021

Service Advisor, Jeff was great! Booked an appt and was please with the process, wait was not terrible. Best location in Austin in my opinion. More

by JWROSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Barta
May 26, 2021 -

Mac Haik Ford Lincoln responded

Hello, thank you for leaving such a great review and high star rating. At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

May 01, 2021

Terrible service from the service advisor and the service manager...they do unauthorized work and then when there repairs cause other issues they don't take any responsibility....save yourself the headache a More

by Oneunsatisfiedcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edwin Holmstrom
April 30, 2021

Took over a month to get in to get rattle fixed that has existed since purchasing truck in Dec. Was told I would be contacted later that day or possibly next. Was not contacted so I called on third day and More

by CRAIGGROSS27
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Trevor Lindell
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