Mac Haik Ford Lincoln - Service Center

So very organized and efficient. Very impressed with the Quick Lane Cree especially Jason Norman. Will certainly be back as a regular customer. Parking is a little difficult. Quick Lane Cree especially Jason Norman. Will certainly be back as a regular customer. Parking is a little difficult. More

Courteous and professional interaction with customers. Explanation and recommendations on what services are available or needed. Customer satisfaction is of the upmost importance to the services rendere Explanation and recommendations on what services are available or needed. Customer satisfaction is of the upmost importance to the services rendered. More

The service was great, Patrick my service writer went out of his way to get the work done in one day. I would highly recommend this dealership. of his way to get the work done in one day. I would highly recommend this dealership. More

Brake noise, 2014 F150, found no problem with brakes, only makes noise when backing up. Was told noise is typical for 2013, 14! Noise remains. only makes noise when backing up. Was told noise is typical for 2013, 14! Noise remains. More

Jason has been working on my F150 since I purchased it in 2011. He is ALWAYS friendly, knowledgeable and patient to explain. I did recommend Jason to a couple of friends that I know they purchased F150 there 2011. He is ALWAYS friendly, knowledgeable and patient to explain. I did recommend Jason to a couple of friends that I know they purchased F150 there. More

Mike Lawrence did an excellent job servicing my Escape. He was well informed and showed exceptional customer service skills. Make sure you tell him that. Thank You Jim Short His name wasn't listed i He was well informed and showed exceptional customer service skills. Make sure you tell him that. Thank You Jim Short His name wasn't listed in the service department. More

I always love the service at MH BUT!! The wait is awful..it took me 3+ hours to do a service procedure. Kudos to all of the guys.they are always very nice..this time particularly Jeff. awful..it took me 3+ hours to do a service procedure. Kudos to all of the guys.they are always very nice..this time particularly Jeff. More

This review is for the GEORGETOWN QUICKLANE FOLKS ONLY. They are professional, nice, reasonable and good communicators. I am sure they are NOT perfect. But they are service orie They are professional, nice, reasonable and good communicators. I am sure they are NOT perfect. But they are service oriented. They give good recommendations, and seem to be honest and service oriented. I sat in the waiting room... and I listened to all of the interactions the advisors were having amongst themselves and with customers. I was impressed by how nice and customer oriented they were. Congratulations goes to the people that lead this team... and to the team itself. AS FAR AS THE WORK... EVEN THOUGH THE SERVICE ADVISOR ADDED A REMINDER IN THE INSTRUCTIONS, TO THE MECHANIC... TO RESET THE OIL LIFE THINGY... THE MECHANIC DIDNT DO IT.... FOR MY TRUCK... OR FOR A COUPLE OTHER TRUCKS THAT DAY... AS I HEARD PEOPLE ASKING ABOUT IT. THANKFULLY I LOOKED BEFORE I LEFT... The nice young lady came out and re-set it for me quickly. Good team! More

Jason Norman was the best!! He let me know when and was going on on my vehicle. He also has great customer care and skills. He is awesome!! going on on my vehicle. He also has great customer care and skills. He is awesome!! More