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Mac Haik Ford Lincoln - Service Center
Georgetown, TX
2,476 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,476 Reviews of Mac Haik Ford Lincoln - Service Center
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April 21, 2021
Mark Stepp is my Service Advisor and I absolutely trust him with my car. Any questions that I have he has answered. Would definitely recommend. [Love his "Santa" beard!] him with my car. Any questions that I have he has answered. Would definitely recommend. [Love his "Santa" beard!] More
by CALINDBAKER
Verified CustomerEmployees Worked With
April 21, 2021
This should be optional or you will get few ratings back. Why should I spend my valuable time trying to come up with 25 words. If I do not come up with 25 words, the rating does not go through and the rest o Why should I spend my valuable time trying to come up with 25 words. If I do not come up with 25 words, the rating does not go through and the rest of the rating review is very thorough. MAKE THIS OPTIONAL! Here is my written review and it is all that is necessary -- Crystal provided exceptional service! More
by Comanche46
Employees Worked With
Christal Smith
April 21, 2021
Very professional and great customer service. I brought the car in to get looked at, it took 10 minutes to diagnose the problem and repair. I was pleased with quick resolve. the car in to get looked at, it took 10 minutes to diagnose the problem and repair. I was pleased with quick resolve. More
by Sam
Employees Worked With
Jose Ocampo, Edgar Cruz
April 20, 2021
I have had two visits to the Quick Lane service department in the last month. The first was for a recall involving the master cylinder and the second was for what I thought was an electrical probl department in the last month. The first was for a recall involving the master cylinder and the second was for what I thought was an electrical problem which turned out to be a worn out battery. On both occasions my service representative was Mike Lawrence. Mike was very professional and up front on both of my visits. He had my repairs completed on schedule for each visit and he was prompt on keeping me advised. More
by HARDIE.EDWARD
Employees Worked With
Mike Lawrence
April 19, 2021
Frustrating , said it would be done and parts were in and they weren't, had to wait another day, then told it was done and went to pick it up and all work was not completed so had to make a return trip. and they weren't, had to wait another day, then told it was done and went to pick it up and all work was not completed so had to make a return trip. Just a matter of poor communication. More
by BRADBROWN9200
Employees Worked With
Trevor Lindell
April 17, 2021
The service department most especially to Mr. Shay and Mr. Mike did their job on my vehicles excellently. They have an awesome work and service. Mr. Mike did their job on my vehicles excellently. They have an awesome work and service. More
by Joey
April 16, 2021
Trevor in the Service dept. took care of getting my truck to quick lane getting oil changed and tire rotation, etc. and had the truck washed and detailed all by 3:00pm. same day! to quick lane getting oil changed and tire rotation, etc. and had the truck washed and detailed all by 3:00pm. same day! More
by NELS.SCOTT
Employees Worked With
Trevor Lindell
April 16, 2021
Awsome dealership to take your vehicle for repairs or service, they really keep you informed about what is going on with your vehicle, it is fixed right the 1st time service, they really keep you informed about what is going on with your vehicle, it is fixed right the 1st time More
by MRMETRO99
April 16, 2021
Super job by Trevor. On time, On Budget, Great Work. Been a customer for over 20 years and always had a excellent sales and service experience. Been a customer for over 20 years and always had a excellent sales and service experience. More
by DVHPIMS
Employees Worked With
Trevor Lindell, Edwin Holmstrom
