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Mac Haik Ford Lincoln - Service Center
Georgetown, TX
2,434 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,434 Reviews of Mac Haik Ford Lincoln - Service Center
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January 22, 2021
Sophie was great! I brought my truck in for a couple of minor things, she informed me that my battery was a bit outside of tolerance, but she didn’t push when I declined to have it replaced. minor things, she informed me that my battery was a bit outside of tolerance, but she didn’t push when I declined to have it replaced. More
by KARL.HALVERSON26
Verified CustomerEmployees Worked With
Sophie
January 21, 2021
On 12/31/2020 Robert G found a 1/4/2021 8AM appointment available for recall items for my 2015 Ford F-150. Notices started June 2020 and parts never available when called for appointment. Running 10 minute available for recall items for my 2015 Ford F-150. Notices started June 2020 and parts never available when called for appointment. Running 10 minutes late 1/4 called 512-930-3673 7:16AM very curt man told me “no could not be taken after 8AM and would be months before another appointment”. Recalled, asked for Robert, my F150 was scheduled, come, some wait, recall would be completed. Robert was genuinely helpful to this customer, always smiling, cheerful while working through phone calls and helping all of his in place customers. Thank you Robert. Thank you to mechanic who did recall work. (Would be great for the 7:16AM rude man to get training on appropriate responses. Actually thought he was a high up manager not wanting to be bothered.) Willa Hilborn More
by WILLA.JEAN.HILBORN
Employees Worked With
10138 Robert Gonzalez Service Advisor
January 21, 2021
Great customer service. I was told my car would be ready in a certain period of time. And, it was ready just as promised. Thank you! in a certain period of time. And, it was ready just as promised. Thank you! More
by OFELIA_MELENDEZ
Employees Worked With
Other Employees :
Jason Norman, Trevor Lindell, Edwin Holmstrom
January 20, 2021
I am so pleased with the service and experience Edwin Holmstrom provided during my recent vehicle service appointment! They are very professional and kept me updated as to what was needed and what was do Holmstrom provided during my recent vehicle service appointment! They are very professional and kept me updated as to what was needed and what was done to my Ford F-150. Great experience overall!!!!! More
by JCB882
Employees Worked With
Edwin Holmstrom
January 20, 2021
Always fair and honest no matter what type of service is being done. The lounge was clean, nice and relaxing. Made working while you wait easy. Thanks Jason being done. The lounge was clean, nice and relaxing. Made working while you wait easy. Thanks Jason More
by CMICHAELGONZALEZ
Employees Worked With
Jason Norman
January 19, 2021
Keep up the Good Work,Thank you very much for taking Keep up the Good Work, Thank you very much for taking care of our services we need on our vehicles that my Wife and I own, Thank you Keep up the Good Work, Thank you very much for taking care of our services we need on our vehicles that my Wife and I own, Thank you More
by BALESM
Employees Worked With
Jason Norman
January 19, 2021
MARSHAL WAS INFORMATIVE KNOWLEDGEABLE AND A COMPLETE PROFESSIONAL. HE WAS EASY TO DEAL WITH EVEN WHEN I WAS UPSET ABOUT THINGS OUT OF HIS CONTROL. PROFESSIONAL. HE WAS EASY TO DEAL WITH EVEN WHEN I WAS UPSET ABOUT THINGS OUT OF HIS CONTROL. More
by GROMUELLER
Employees Worked With
Marshal at Quick Lane. 5star
January 15, 2021
Everyone was pleasant and very nice except for the young lady sitting up at the front entry she seem to be having a bad day and was a little bit rude when asked questions lady sitting up at the front entry she seem to be having a bad day and was a little bit rude when asked questions More
by JOANSIE74
Employees Worked With
Robert
January 15, 2021
Pat Kablaitis was a pleasure to work with. The Friendly service he provided was TOP Notch! I Highly Recommend Ford Truck Service Dept. they got me In and Out in no time Friendly service he provided was TOP Notch! I Highly Recommend Ford Truck Service Dept. they got me In and Out in no time More
by KEVIN_KOKES
Employees Worked With
Pat Kablaitis
January 14, 2021
Mark Stepp was extremely helpful, knowledgeable, and was able to get the recall on my Edge done on the spot! Great service Mark and all!!! THANK YOU! able to get the recall on my Edge done on the spot! Great service Mark and all!!! THANK YOU! More
by CW
Employees Worked With
