Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mac Haik Ford Lincoln - Service Center
Georgetown, TX
2,436 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,436 Reviews of Mac Haik Ford Lincoln - Service Center
Sort by
December 04, 2020
Overall experience was OK. could have been better communication on drop off location as Service dept was being remodeled. The location to pick up the loaner vehicle was not clearly marked either. No communication on drop off location as Service dept was being remodeled. The location to pick up the loaner vehicle was not clearly marked either. No information on door or windows. Lastly, the loaner vehicle was a nice to have but it was filthy dirty inside and outside. Windows were all foggy and hard to see out of. Clearly the truck has not been cleaned before given to me. Lastly when I picked up my truck, drivers side door handle and door panel had a big hand print from where the technician opened the door. Seat also had small oily stain on it. More
by KBAR12345
Verified CustomerEmployees Worked With
December 04, 2020
Service was excellent! Was there to make a duplicate key, but since the key had a chip it took over 30 minutes. Unfortunately, I had my dog with me, so we stayed outside most of the time and it was COLD! I w but since the key had a chip it took over 30 minutes. Unfortunately, I had my dog with me, so we stayed outside most of the time and it was COLD! I was offered by 2 of your customer service specialists to come inside with my dog. That was great! More
by DALLEN16
December 04, 2020
Engine light check showed a fault module. Was replaced within 2 hours while I waited. Robert Gonzales handled the service and kept me updated. Second service this week as first was recall adjustment. Both within 2 hours while I waited. Robert Gonzales handled the service and kept me updated. Second service this week as first was recall adjustment. Both visits were dealt with professionally and quickly by Rob. More
by S_TEINERT
Employees Worked With
Robert Gonzales
December 04, 2020
Christal Smith was fantastic to work with! One of the best service experiences I’ve ever had! She deserves a raise or promotion because she gets it! best service experiences I’ve ever had! She deserves a raise or promotion because she gets it! More
by SSS_TEX
Employees Worked With
Christal Smith
December 03, 2020
Fast drop off and pickup thur Quick Lane for oil change. Great and friendly customer service. Shay waf friendly and very helpful. Service provided was on time. Great and friendly customer service. Shay waf friendly and very helpful. Service provided was on time. More
by JCLARK.TEXAS
Employees Worked With
December 03, 2020
service is rated great. friendly and knowledgeable. I am so thankful that I have made this my dealer. Even after the service, getting what I needed was extremely fast and accurate. Thank You so much Trevor. so thankful that I have made this my dealer. Even after the service, getting what I needed was extremely fast and accurate. Thank You so much Trevor. More
by KACOJO
Employees Worked With
Trevor Lindell
December 02, 2020
Jason and his team finished my recall work quickly and with great professionalism. Positive experiences like this is why I plan to continue bringing both my F150s in for service. with great professionalism. Positive experiences like this is why I plan to continue bringing both my F150s in for service. More
by CHEIMER
Employees Worked With
Jason Norman
