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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,481 Reviews

2,481 Reviews of Mac Haik Ford Lincoln - Service Center

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December 09, 2020

Service personnel helpful and Texas friendly! Time servicing vehicle better than anticipated.serviceman helpful as to what needed to be done and applied coupon for further discount More

by KFDEVEREUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2020

Shay, as he always does, is very courteous and professional. He treats the customers with respect and understanding. And, he made sure that we got the car wash for our Navigator! More

by DENNIS SYMANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2020

Christal Smith in Service was great to work with! Everyone in the service department did a great job. Our vehicle is running great again, thanks! More

by JASEGARST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christal Smith
December 09, 2020

Christal Smith was my service advisor for a recent warranty repair. Christal kept me informed, and explained the repair in detail. Her professionalism was refreshing. More

by PETERSON1805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christal Smith
December 08, 2020

HEIDI TOOK GREAT CARE OF ME ; I WAS IN PANIC MODE BEING THE HOLIDAY SEASON also 365 mi from home. I bought my vehicle at this dealership in 2016 More

by MJEZISEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi Rowling
December 08, 2020

Shay really is an asset to Mac Haik and we always turn to him for help. Why do we need 25 words to say we’re hapoy More

by DOLOMITE-LIVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2020

Had a factory recall for the backup camera on my 2020 Mustang GT. Heidi took great care of me - from the initial diagnosis to the final repair. Everyone that I dealt with from drop off to pick up was fr More

by greg81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi Rowling - 5 Stars!
Dec 17, 2020 -

Mac Haik Ford Lincoln responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

December 07, 2020

I like this place, which is why I keep coming back. They are pleasant and remind me of hat maintenance is needed every time I visit. More

by Mac in Leander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
December 07, 2020

The Customer service was outstanding. However I was not sure what was inside my truck because there was some sort of brown shavings that I had to go and vacuum. More

by STELLADLRB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2020

I always bring my truck to you for all services. I do believe the labor charges are unreasonable at times. My last visit the labor charges were over $100hr More

by HUNTERS357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shay Piel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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