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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,527 Reviews

2,527 Reviews of Mac Haik Ford Lincoln - Service Center

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January 05, 2021

Amazing staff! Very friendly great communication! Always give me the exact wait time, and no run arounds. Have been having all maintenance with MacHaik for over 10 years! Professional purchasing More

by DIAZREBECCA78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Clarkson
January 05, 2021

Fast, easy, quality. The F150 has over 200,000 miles and Fast, easy, quality. The F150 has over 200,000 miles and every service has been done at Mac Haik. Prices are reasonable and I trust them to keep m More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Jan 06, 2021 -

Mac Haik Ford Lincoln responded

Randy, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

January 04, 2021

Set an appointment and dropped it off and they had it done in 90 min. They had a packed waiting room but I was in and out 90. Great job! More

by CARL20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Norman, Trevor Lindell, Edwin Holmstrom
Jan 06, 2021 -

Mac Haik Ford Lincoln responded

We're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

January 04, 2021

We have purchased many vehicles from Mac Haik. Mark Stepp has always been so helpful in the service department! He provides great service every time I take a vehicle to him. I know he works to get my More

by BRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2021

As a recent transplant to the Georgetown area, we are searching for the best everything (ie. fried rice). No further hunting required for automotive needs. More

by PatRawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Norman, Edwin Holmstrom
January 02, 2021

When you arrive you’ll have a great introduction. Keeps the vibes calm and relaxing. Very thoughtful team! Their help is always appreciated, as always! More

by NICK_CAMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Norman, Trevor Lindell, Edwin Holmstrom
January 01, 2021

I received notification that my 2016 Explorer had a recall. I was able to schedule an appointment for the next day, dropped the car off that evening, and it was completed by the next day at lunch. Exce More

by RANDYANDCALLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 04, 2021 -

Mac Haik Ford Lincoln responded

Thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Take care!

December 31, 2020

We had an issue with our expedition,I called the service We had an issue with our expedition, I called the service department and Crystal Smith did an excellent job in helping us resolve the issue. We hav More

by DMABE59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Smith
Jan 06, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if you have any additional questions about services you received and thank you for choosing Mac Haik Ford!

December 31, 2020

Robert listened, and ensured his understanding of my concerns. My truck’s problems were addressed and fixed in just under a day, even though it was over the holidays. most of the needed repairs were cov More

by FRONTSIGHT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert - Service Advisor
Jan 04, 2021 -

Mac Haik Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Mac Haik Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

December 31, 2020

Timely service at the Quick Lane each of the last two days. I brought in two different vehicles for service. The service personal were great. The lounge was set up for social distancing. More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
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