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Mac Haik Ford Lincoln - Service Center
Georgetown, TX
2,441 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,441 Reviews of Mac Haik Ford Lincoln - Service Center
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Verified Customer
October 21, 2020
Your service department is extraordinary. I like being informed as the work progresses, and Jason put forth extra effort this week to be sure that the work on my vehicle was done by the time I needed it. informed as the work progresses, and Jason put forth extra effort this week to be sure that the work on my vehicle was done by the time I needed it. The whole team has always been extremely pleasant and helpful. More
by JOANIEHOWES
October 21, 2020
I am extremely pleased with Isaac O’Bannan. We purchased a new 2019 Expedition from him in April of 2019. We wanted specific features that weren't available in inventory on the lot. Isaac worked with us to a new 2019 Expedition from him in April of 2019. We wanted specific features that weren't available in inventory on the lot. Isaac worked with us to find a car that matched our wish list and worked with us throughout the process. I was so pleased with him that we ended up purchasing a used 2016 Escape from him the same weekend. This week we had some warranty work and some service that needed to be done to the car. Even though it wasn’t related to a new sale, Isaac followed up with me, letting me know the various departments that would be working on the different aspects of the work needed. This is the first time I’ve ever had a sales person follow up with me a year and a half after a sale for something not even related to a new sales opportunity. This example of service after a sale will definitely have me working with Isaac on new car purchases in the future. I’ve purchased several vehicles over the years from Mac Haik. While I’ve always been pleased with both the sales and service departments, Isaac definitely stands out as the most positive experience I’ve had. More
by ALLAN.LESTER
Employees Worked With
Isaac O'Bannan
October 21, 2020
I have used Jason Norman for several years. Was pleased to see him return. Work on my two vehicles was done as scheduled and on time. I'll be back. to see him return. Work on my two vehicles was done as scheduled and on time. I'll be back. More
by JLHSCTX
Employees Worked With
Jason Norman
October 21, 2020
Janet in Service was absolutely AMAZING!!! She communicated with me throughout the entire process. Very hands on and thorough, immediate response times and quality customer service skills. communicated with me throughout the entire process. Very hands on and thorough, immediate response times and quality customer service skills. More
by JENNIFER72
Employees Worked With
Janet Mintier
October 21, 2020
I've been a loyal customer since 2006. Never had an issue on my vehicles. Job is done right the first time. Trevor Lindell is a great , good attitude, very professional and knowledgeable on my vehicles. Job is done right the first time. Trevor Lindell is a great , good attitude, very professional and knowledgeable More
by HEC923
Employees Worked With
Trevor Lindell
October 20, 2020
Great experience! Everything went smoothly thanks to my service advisor, Heidi Rowling, going above and beyond to make the visit convenient and easy. She is knowledgeable, professional and friendly. Can’t service advisor, Heidi Rowling, going above and beyond to make the visit convenient and easy. She is knowledgeable, professional and friendly. Can’t thank her enough. More
by JOSEPHINE.SORVILLO
Employees Worked With
Heidi Rowling
October 20, 2020
Always have great service with Jason Norman, everything always done correctly and on time. They always go the extra mile for the customer. Terrific service! always done correctly and on time. They always go the extra mile for the customer. Terrific service! More
by SWHODGES1
Employees Worked With
Jason Norman
October 20, 2020
Took too long. Not sure why a replacement key takes an hour and a half of computer work. TV was set on a banal channel showing programs aimed at 12?year olds. hour and a half of computer work. TV was set on a banal channel showing programs aimed at 12?year olds. More
by SIMONJPWALKER
Employees Worked With
Matt
October 19, 2020
Trevor was very helpful. He is efficient and knowledgeable. I had questions about the hybrid battery and my extended warranty. He had the answers to all my questions...a good experience for an o knowledgeable. I had questions about the hybrid battery and my extended warranty. He had the answers to all my questions...a good experience for an old lady. Thanks! More
by PALCUMMINS
Employees Worked With
Trevor Lindell
