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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,462 Reviews

2,463 Reviews of Mac Haik Ford Lincoln - Service Center

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October 20, 2020

Took too long. Not sure why a replacement key takes an hour and a half of computer work. TV was set on a banal channel showing programs aimed at 12?year olds. More

by SIMONJPWALKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt
October 19, 2020

Trevor was very helpful. He is efficient and knowledgeable. I had questions about the hybrid battery and my extended warranty. He had the answers to all my questions...a good experience for an o More

by PALCUMMINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Lindell
October 17, 2020

I appreciate your friendly staff who are informative and effective in assessing the needs for my Ford Escape: oil change, rotation of tires & follow up service for checking tire pressure. More

by REHABNURSIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Norman, Trevor Lindell, Edwin Holmstrom
Oct 22, 2020 -

Mac Haik Ford Lincoln responded

Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

October 17, 2020

service was awesome completion of work done very professional, loner vehicle was nice and timely. enjoyed how everything was handled and they called promptly for pickup, More

by SV55411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Lindell
October 14, 2020

In Feb of 2020, I installed some Whiteline springs on my Focus RS. During this installation we somehow messed up the top hat on the driver side front. Due to this, the strut would make a clanking sound when More

by aydonfezfuzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Main
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Holmstrom
October 14, 2020

Great service and attention to over communicate on status. Educated me on work and invoice. Thank you to the Quick Lane team in caring for my car! More

by JKWATSON37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Oct 20, 2020 -

Mac Haik Ford Lincoln responded

Hello, we're pleased to hear everything was completed to your satisfaction! As one of our valued guests, we want to sincerely thank you for your business and we hope to see you here again down the road! Safe travels!

October 14, 2020

Service is always excellent here, however, parking has become a problem at the Quick Lane side of service. My last two trips at 6:45 AM I was not able to find parking except at the body shop and when my c More

by RHC381
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Holmstrom
Oct 20, 2020 -

Mac Haik Ford Lincoln responded

Hello, your comments keep us motivated and working hard for all our guests! Thank you again for choosing Mac Haik Ford, and we hope to see you again soon! Take care!

October 14, 2020

I had a great experience with my oil change and free lincoln car wash. The service people are spot on. I was also please with my sales person Zac Deegan. More

by Happy-go-lucky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Aviles, Dustin Clarkson, Zac Deegan
October 14, 2020

Good service. Salesman , Daniel “Doc” , is kind and helpful. Good and friendly dealer, will comeback in the future and recommend to my friends go to this dealer for their new vehicle. More

by CHAUKYVANDOAN
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel "Doc" Leisy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Aviles
October 13, 2020

Friendly and fast service with good service working around my schedule for a good price. I did not wait long and was in a comfortable waiting room. More

by CJ.CHOPIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Mac Haik Ford Lincoln responded

Hello, we appreciate your positive review about your recent experience with us! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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