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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,434 Reviews

2,434 Reviews of Mac Haik Ford Lincoln - Service Center

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September 23, 2020

As always, very responsive team to take care of my vehicle. Not a 10 minute lube job, but a very thorough vehicle check and service. More

by TEXASHUNTER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There was a lady that took care of me
September 22, 2020

We have been customers at Mac Haik for over 20 years and have always received outstanding service. Last year we purchased a Lincoln Nautilus. This was the first time we used the "free pick up and delivery" More

by KILMER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Lindell
September 22, 2020

Quick Lane service and personnel always professional and diligent in their work. Never have any issues. Job always done right. Also like the fact they always give you recommendations. More

by JOHNFONTEBASSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie
September 21, 2020

The personnel are courteous, knowledgeable. The service is very good, however, you have to be willing to wait. Always busy. I’m sure I’ll continue to use this service. More

by MAJORBALAGIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2020

Great service and timely. I received my vehicle within 3 hours after dropping it off. I was contacted quickly that the service was performed. Payment was easy. More

by SMITHCLICK5455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Romo-Guzman, Edwin Holmstrom
Sep 24, 2020 -

Mac Haik Ford Lincoln responded

Hello, thank you for leaving such a great review and a high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

September 21, 2020

Always helpful and courteous. Have been a loyal customer because I always get excellent service. Martin in Quick Lane was great. Will definitely recommend to my friends. More

by CAROTTOP_HCR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edwin Holmstrom
Sep 24, 2020 -

Mac Haik Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 21, 2020

While we had an anxiety producing situation with our trade-in vehicle , everyone across all departments was very professional and courteous. Isaac, our sales person, and Heidi in service deserve special More

by VANTOLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Creighton Lynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Rowling, Isaac O'Bannan, Dustin Clarkson
September 18, 2020

The service has been great. I use the QuickLane for all my maintenance. they get me in and out quickly and offer a good price More

by MNKETTERING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
September 17, 2020

Greeted as soon as I entered, wrote the oil change and inspection order up and finished sooner than I expected. The waiting room was pleasant with a lot of room to space out from others. Coffee, tea and w More

by RRARTIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Holmstrom
September 17, 2020

Job was completed as expected. The loaner was good and clean and much better than what other places offer. I felt comfortable working with my service advisor. More

by Ricky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Blagden
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