Mac Haik Ford Lincoln - Service Center

Excellent communication keeping me updated on findings of what was wrong with my vehicle, the cost, and approximate time of when it would be ready. He also arranged to have recall work done during the same what was wrong with my vehicle, the cost, and approximate time of when it would be ready. He also arranged to have recall work done during the same visit. My Lincoln looked eat when I came to get it. It had been washed and also cleaned on the inside. Thank you for great service! More

Shay was very cordial and honest about the wait to have my battery replaced. I'm very grateful to the staff and other customers of being mindful of Covid health safety by wearing masks and maintaining of my battery replaced. I'm very grateful to the staff and other customers of being mindful of Covid health safety by wearing masks and maintaining of social distancing. More

The quick lane department took fast, effective action to correct 2 flat tires. I was in and out in record time. The staff was professional Grest experience correct 2 flat tires. I was in and out in record time. The staff was professional Grest experience More

Clean service area. Josh was very thorough in explaining service to my truck. Only thing negative is I wished the turn around time was quicker. service to my truck. Only thing negative is I wished the turn around time was quicker. More

Very good. I woke up and my battery wouldn't start the car and the hood latch wouldn't release the hood so I could charge the battery. I had a bit of warranty l I woke up and my battery wouldn't start the car and the hood latch wouldn't release the hood so I could charge the battery. I had a bit of warranty left on my initial warranty. They came and got the car. The battery had a dead cell. They replaced it and made the latch work again. They took care of it all in nthe afternoon in which I called. That's all good. A young man there named Trevor was exceptionally nice to me in helping me with picking up the car. I am 82 years of age and crippled. He was great. Thanks. Jim Brown. More

Grill guard Greg Davis, who I purchased my new Ranger from, referred me to Jared when I asked for advice on purchasing a grill guard. Jared returned my call and q Greg Davis, who I purchased my new Ranger from, referred me to Jared when I asked for advice on purchasing a grill guard. Jared returned my call and quickly located the guard and the order was placed. When it arrived we arranged a morning to meet, I left the truck and Jared gave me a ride back to Sun City. Shortly after noon, the work was complete and I picked up the truck and the perfectly installed grill guard. I will be back to pick up the laser cut sunscreen that Jared recommended and look forward to having all service on my Ranger performed by Kac Haik. More

Get experience Always the people are very friendly and they try to give a good estimate of the time it will take to finish the service. Because of they are very bus Always the people are very friendly and they try to give a good estimate of the time it will take to finish the service. Because of they are very busy so be prepare to get a ride home or take a good book. More

Work needed was explained very well Have bought several cars from dealership. have been using Service dept. for 15 years, so they must do something right the first time. Never a bad ex Have bought several cars from dealership. have been using Service dept. for 15 years, so they must do something right the first time. Never a bad experience. More

Horrible Customer Service Zero communication and no return phone calls. Service technicians can't diagnose my problems which has left me stranded on the side of the road in the Zero communication and no return phone calls. Service technicians can't diagnose my problems which has left me stranded on the side of the road in the middle of no where. My Saleen F 150 has 6k miles on it. Thanks Mac Haik Ford!! More